Avaya Inc.

Patrick Joseph Toole

Paul Roller Michaelis

Michael John Thomas

Chandra Mouli Ravipati

Christopher Chu

Brijen Doshi

D Michael Overmyer

Dongliang Wang

A system for determining a requirement in a converged communication system is provided. The system includes a network analyzerthat is operable to:

Port-centric configuration methods for converged voice applications

A telephone is provided with a port for disconnectably connecting an external information source, such as an MP3 player, to the telephone, and an on-hold function that operates while a call of the telephone is on hold and either presents to the telephone's user the information from the external source if the external source is connected, or presents to the user on-hold information from a telephone network if the external source is not connected, or presents silence at the user's option, irrespective of whether or not the external source is connected.

Telephone using an external media device to provide on-hold information

Growing community of inventors

Boulder, CO, United States of America

Patrick Joseph Toole