Zoom Video Communications, Inc.

AT&T Intellectual Property I, LP

Zoom Communications, Inc.

Patrick John Jensen

Michael Adrian White

Brendan James Ittelson

Michael White

A machine transmits a message to one or more client devices indicated in a destination tag of the message to configure the one or more client devices to display the message. The machine determines that a client device of the one or more client devices is not connected to a local network that includes a computing node configured to create a message pipe. The machine creates the message pipe from a server to the client device upon the client device joining a video conference in response to determining that the client device is not connected to the local network. The message pipe transmits the message to the client device upon a latter of the client device joining the video conference or accessing the message at the server.

Transmitting a message for display during a conference

One example method for video conference acceleration includes connecting, by an accelerator device, to a local area network ('LAN'), the LAN in communication with a wide area network (“WAN”); transmitting, via the LAN and the WAN, registration information to a video conference provider, the registration information identifying network configuration information; receiving, from the video conference provider via the WAN and the LAN, an identifier corresponding to the accelerator device; after receiving the identifier, receiving, from a first client device, a request to access a meeting; determining whether the meeting is available at the accelerator device; and in response to determining that the meeting is available at the accelerator device, transmitting access information to the first client device.

Video conference acceleration

Methods and apparatus for seamless transition between network conferences. In an embodiment, a method is provided for transitioning between network conferences. The method includes attending a first network conference using a first conference state and conferencing application, and displaying, on a display screen, Up-Next conference status comprising a meeting time for a second network conference and images of attendees that have joined the second network conference. The method also includes joining the second network conference using the first conference state and the conferencing application.

Seamless transition between network conferences

Methods and apparatus for taking a break after seamless transition between network conferences. In an embodiment, a method for taking a break after a transition between network conferences includes operations of attending a first network conference using a first conference state and a conferencing application, and displaying Up-Next conference status about a second network conference. The method also includes operations of receiving a request to enter a break mode after joining the second network conference, joining the second network conference using the first conference state and the conferencing application, and transmitting a break mode icon to participants in the second network conference.

Taking a break after seamless transition between network conferences

A server of an on-premises data center used for a software platform identifies a condition impacting real-time communication services at a premises housing devices accessing the software platform. The server transmits, to a device of an administrator associated with the premises via a messaging application for real-time communication between two or more human-operated devices, a message indicating the condition and including one or more selectable elements each associated with a different action for addressing the condition. The server receives an indication of a selectable element selected from amongst the one or more selectable elements at the device of the administrator. The server causes performance of the action associated with the selected selectable element.

Addressing conditions impacting communication services

Techniques for monitoring video conferencing quality-of-service in autonomous systems are disclosed. In an example method, a video conference provider establishes a video conference including a plurality of client devices, in which each client device is connected to an autonomous system of a plurality of autonomous systems. The video conference includes a first client device connected to a first autonomous system administered by a communication service provider (CSP). The video conference provider receives packets from the first client device and determines, from the packets, video conference information including telemetry about the video conference, the first autonomous system traversed by the packets, and the associated CSP. The video conference provider determines one or more metrics about performance of the video conference in the first autonomous system based on the video conference information and outputs the metrics in real-time.

Video conferencing quality-of-service in autonomous systems

A server or an on-premises computing node accesses a message and a destination tag indicating one or more client devices participating in a conference to receive the message. The server or the on-premises computing node determines a configuration for the message based on a source of the message. The server or the on-premises computing node transmits the message to the one or more client devices indicated in the destination tag to configure the one or more client devices to display the message according to the configuration within a display region associated with the conference.

Transmitting a message for display within a graphical interface of a conference

Displaying a message within a graphical interface of a conference

Methods and apparatus for taking a break after seamless transition between network conferences

One embodiment of a system for aggregating and distributing presence information comprises a hosted presence aggregator server. The hosted presence aggregator server receives an update of presence information from a user device and relays the presence information update to another user device, wherein the user devices are part of a federation of user devices controlled by a single user which relay updates in presence status of the single user to one another via the hosted presence aggregator server.

Growing community of inventors

Fresno, CA, United States of America

Patrick John Jensen