American Teleconferencing Services, Ltd.

Patrick Harper

Monica Chitre

J Douglas Martin

Teresa Hoffman

Rishi Kaneria

Various embodiments of systems, methods, and computer programs are presented. An exemplary embodiment of a method includes a conferencing system establishing an audio conference between a plurality of participants via a communication network; providing a conference user interface to the plurality of participants; in response to a first participant speaking during the audio conference, a second participant indicating via the conference user interface that the first participant has low-quality audio; the conferencing system polling one or more additional participants to specify via the conference user interface audio quality feedback associated with the first participant; determining from the feedback the first participant has low-quality audio; attempting to correct the audio connection with the first participant, if unable to correct the audio connection, notifying the first participant of the low-quality audio with suggested actions.

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Marietta, GA, United States of America

Patrick Harper