Salesforce Com, Inc.

Patrick Beyries

Nadia Naderi

Jong Lee

Yamuna Esaiarasan

Kristen Noriko Muramoto

Jacob Isaac

Sindhubala Ulavapalli

In embodiments, a method may include displaying a user interface comprising at least two windows, a first window displaying a live chat with a first individual and at least one of the remaining windows displaying content related to the live chat. The method may further include receiving an indication to pop-out the first window, and in response, displaying the first window as a separate moveable window, and displaying, within an original area of the first window, additional content related to one of the live chat or the first individual. The method may further include receiving an indication from a user to change the live chat to be with a second individual, and in response to the indication: displaying the live chat with the second individual in the separate moveable window; and displaying content related to the second individual in the at least one of the remaining windows.

Live agent chat console

Disclosed are some implementations of systems, apparatus, methods and computer program products for temporarily suspending data synchronization between a primary organization and a secondary organization. The primary organization may suspend data synchronization in response to a manual command. Alternatively, the primary organization may suspend data synchronization automatically upon detection of communication failure(s) between the primary organization and the secondary organization.

Org sync suspend and resume data sync

Disclosed are implementations of methods, systems, and computer program products for displaying a personalizable links presentation. In some implementations, a server provides link data identifying a plurality of links comprising a first link linked with a first identifiable portion of content of a page and a second link linked with a second identifiable portion of the content of the page. The user interface has a first state in which a first view of the page of content is displayed, with the links presentation being displayed in a designated region of the user interface. The user interface is updatable from the first state to a second state in which a second view of the page of content different from the first view is displayed. Responsive to a selection of the first link, the server updates the user interface to the first state.

Computer implemented methods and apparatus for dynamic windowing in user interfaces

Disclosed are implementations of methods, apparatus, systems, and computer-readable storage media for rendering information. In some implementations, user interface data including content capable of being displayed on a page is received. A dynamic window including one or more link linked with respective identifiable portions of the content on the page can be generated. The page of content and the dynamic window can be displayed in a user interface on a display of a computing device. The user interface can have a first state in which a first view of the page of content is displayed and a second state in which a second view of the page is displayed, where the second view is different from the first view. The dynamic window is capable of remaining displayed independent of a change of the user interface from the first state to the second state.

Disclosed are implementations of methods, apparatus, systems, and computer-readable storage media for rendering information. In some implementations, user interface data including content capable of being displayed on a page is received. A dynamic window including one or more links linked with respective identifiable portions of the content on the page can be generated. The page of content and the dynamic window can be displayed in a user interface on a display of a computing device. The user interface can have a first state in which a first view of the page of content is displayed and a second state in which a second view of the page is displayed, where the second view is different from the first view. The dynamic window is capable of remaining displayed independent of a change of the user interface from the first state to the second state.

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Sunnyvale, CA, United States of America

Patrick Beyries