Amazon Technologies, Inc.

Pathivada Rajsekhar Naidu

Peng Wang

Tony Roy Hardie

A system configured to enable remote control to allow a first user to provide assistance to a second user. The system may receive a command from the second user granting remote control to the first user, enabling the first user to initiate a voice command on behalf of the second user. In some examples, the system may enable the remote control by treating a voice command originating from the first user as though it originated from the second user instead. For example, the system may receive the voice command from a first device associated with the first user but may route the voice command as though it was received by a second device associated with the second user.

Voice control of remote device

A system configured to enable remote control to allow a first user to provide assistance to a second user. The system may receive a command from the second user granting remote control to the first user, enabling the first user to initiate a voice command on behalf of the second user. In some examples, the system may enable the remote control by treating a voice command originating from the first user as though it originated from the second user instead. For example, the system may receive the voice command from a first device associated with the first user but may route the voice command as though it was received by a second device associated with the second user. To enable this functionality, during a remote control session the first device may disable wakeword detection so that the voice command is correctly routed to the second device.

A system configured to enable remote control to allow a first user to provide assistance to a second user. The system may receive a command from the second user granting remote control to the first user, enabling the first user to initiate a voice command on behalf of the second user. In some examples, the system may enable the remote control by enabling wakeword detection for incoming audio data, enabling a second device to detect a wakeword and corresponding voice command from incoming audio data originating from a first device. For example, the second device may disable and/or modify echo cancellation processing, enabling the second device to detect the voice command from audio output based on the incoming audio data and/or from the incoming audio data itself.

Systems and methods for extracting contact information from a message are described. A system can receive a message for a recipient, where the message originates from a message source having a first contact identifier (i.e., phone number, text address, etc.). The system can determine text data associated with the content of that message and process the text data to determine that the message refers to a second contact identifier that is different from the first contact identifier. The system may output the message to a recipient device (such as using text-to-speech, etc.) and may store an association between the message source and the second contact identifier. When the recipient speaks a command to reply to the first message or contact the message source, the system may determine the reply is intended for the message source and may route the reply using the second contact identifier included in the first message.

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Seattle, WA, United States of America

Pathivada Rajsekhar Naidu