Mitel Corporation

Pat Orchard

Richard Deadman

Donald Smith

The present invention provides a multiplexor architecture and method that manipulates multiple telephony lines onto one virtual line which can then be monitored and controlled by an application on a desktop computer originally designed to handle only a single line. The multiplexor of the present invention provides transparent telephony line manipulation which to the telephony line manager, appears as a telephony service provider component. To the telephony service provider component, the present invention appears as the telephony line manager.

Virtual multiplexing of telephony lines

A method and apparatus for dialling out via a phone device a phone number displayed within a screen image generated by a software application executed on a computer. The computer is connected to the phone device, and the phone device includes a dial button. In response to activation of the dial button, a process is spawned within the computer for locating the phone number within the screen image and transmitting the phone number to the phone device whereupon the phone device dials out the phone number.

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Nepean, Canada

Pat Orchard