Harris Corporation

Ctp Systems, Ltd.

Harris Corporatiion

Marris Corporation

Parminder S Sikand

Allen Lee Jackson

David Charles Hochman

Rami Hadar

Jay Klein

Shmuel Arditi

Shmuel Bachinski

Mary J McAllister

David Meshu

Keith Neuendorff

Daniel Terhune

Karen Marie Bell

John B Henel

In a wireless communication system in which a base station communicates with plural mobile stations using frames of digital data, each frame having a control slot and plural voice (or data) slots, the present invention divides at least some of the slots into two portions and receives communications from one of the mobile stations during a first portion of a voice slot and communicates with the same mobile station during the second portion of the same slot.

System for communicating digital information between a base unit and

In a wireless communication system in which plural base stations communicate with plural mobile stations using a control slot and plural voice (or data) slots, the present invention dynamically allocates which of a predetermined set of frequencies are used by a given base station at a given time. The base stations monitor the predetermined set of frequencies to determine which frequencies are being used within which slots within the range of radio reception of the base station. Currently unused frequency/slot combinations are assigned by a base station to service the next request for a voice slot.

Wireless communications system and method having dynamic reallocation of

In a wireless communication system in which a base station communicates with plural mobile stations using a control channel and plural voice (or data) channels, the present invention uses the control channel as a voice channel whenever the other voice channels are in use and a request is received from a mobile station for another voice channel. The base station's use of the control channel varies as the control channel switches from a control channel to a voice channel and back to a control channel again.

Wireless communications system and method using a reusable control

A system and method for readily varying the configuration of a telephone system and the functions/features available to the users of wireless telephone instruments on the system. The telephone instruments may include a display which can be configured by interaction with a base station to vary the interpretation given to inputs received from the user. Features available to the user of a particular telephone instrument may be specifically adapted to the user and may be readily modified as the user changes, as the user's authorization changes, and/or as the telephone system's capabilities are changed.

Method and apparatus for configuring dispersed components in a

A wireless PBX system utilizes base stations dispersed throughout an area to be served with wireless telephone service. The base stations utilize multiple antennae to reduce problems associated with fading and multipath. In the present invention, the antennae of a base station or similar apparatus are rotatable, at least in pairs, so that the base station may be hung vertically, horizontally, or at some other angle to the horizon and the antennae may be readily oriented to a position which provides for preferred propagation characteristics for the antennae for the local area in which the base station is mounted.

Multiple orientation, multiple antenna apparatus

System and method for operating a wireless telephone system particularly a wireless Private Branch Exchange (PBX), as both a voice system and a pager system. The system includes a protocol for communicating both voice conversations and display data to a remote unit. Remote units, which may be pagers, personal communications units, mobile telephones, and the like, communicate with the wired portion of the system using the same protocols and signalling techniques.

Multiple use wireless communications system and method

A method and apparatus is shown for holding callers in a queue for the broadcast of a message. Callers are assembled by a common attribute such as a caller I.D. The callers are assembled in a queue according to this attribute and according to a suitable priority process. Once the callers are assembled into a set, the priority process has been completed, then all of the callers within the set are connected to receive the same broadcasted message.

Automatic batch broadcast system

In a telephone automatic call distribution system (ACD), incoming telephone calls are assigned to a queue. Additionally, announcements are peridically provided to the incoming callers usually notifying the caller the system is processing the call and the manner of such processing. The number of agents available to handle calls is controlled by a load factor expressed as a ratio of incoming calls in the queue to number of agents available. This load factor is used as a threshold level, which when exceeded, causes the system to add an additional agent or additional groups of agents, increasing the probability the calls longest in the queue will be answered. The oldest call or the call that was first in and not yet answered is passed along to the next available agent group added to the system. Additionally, to insure the timing of the periodic announcements is consistent, the announcement system is kept separate from the call distribution system so any changes in the call agent group assignment will not effect the frequency of the announcements. When the load factor is exceeded the caller is shifted to another entry level having a lower load factor and a higher probability that an agent will answer.

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Richmond, CA, United States of America

Parminder S Sikand