Avaya Inc.

Pankaj Omprakash Agrawal

Albert J Baker

Glen George Freundlich

A technique is disclosed for receiving call-control data, often from a variety of sources; processing the data into a format, content, and size that is appropriate for a telecommunications endpoint; and transmitting the processed call-control data to the endpoint. The personal profile manager of the illustrative embodiment is what first acquires the call-control data, which includes a dialing plan. The manager also reformats the call-control data and deletes redundant data. Subsequently, when a request is received from an endpoint, the personal profile manager further processes the call-control data and then transmits, to the requesting endpoint, the portion of the processed data that is appropriate for the endpoint. Transmitting the call-control data to the endpoint offloads some of the processing from the supporting call-processing server, as the data that constitute call-control rules that are used by the endpoint to make call-control decisions.

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Broomfield, CO, United States of America

Pankaj Omprakash Agrawal