Walmart Apollo, LLC

Pankaj Adsul

Ciya Liao

Rajyashree Mukherjee

Yan Chen

Vishal Kumar Rathi

Krishna Sravanthi

Ravi Kumar Yadav

Donggu Kim

Mohammad Aziz Mohiuddin

Vachik Shailesh

Leonardo Lezcano

A system including one or more processors and one or more non-transitory computer readable media storing computing instructions that, when executed on the one or more processors, perform: receiving historical in-session user activity information; building a customer journey graph based on the historical in-session user activity information; generating suggested queries based on the customer journey graph; and in response to identifying an input query for a user session of a user: re-ranking the suggested queries; and displaying the suggested queries, as re-ranked, to the user via a graphical user interface (GUI). Other embodiments are described.

Systems and methods for altering a graphical user interface based on a customer journey graph

Systems and methods including one or more processors and one or more non-transitory storage devices storing computing instructions configured to run on the one or more processors and execute functions comprising: storing historical session data pertaining to user sessions and archived search queries submitted by users to a search engine; analyzing the historical session data to identify ambiguous queries, including semantically ambiguous queries and multi-language queries; monitoring search queries submitted to the search engine to detect the ambiguous queries; and in response to detecting an ambiguous query, generating a query resolution interface that displays categorical groupings, each of which corresponds to a possible intention of the ambiguous query. Other embodiments are disclosed herein.

Systems and methods for detecting and resolving ambiguous search queries

Growing community of inventors

Wood Ridge, NJ, United States of America

Pankaj Adsul