Bell & Howell Mail and Messaging Technologies Company

Bowe Bell + Howell Company

Bell & Howell Mail Processing Systems Company

Bell & Howell Mail Messaging Technologies Company

Pamela Sue Austin

Charles R Pigos, Jr

Vernon P Bennett

Linda S Williams

An integrated computer system architecture for tracking of job data in a document processing environment including an infrastructure built on processes, hardware, software and interfaces designed to monitor and control mail processing and data collection through a variety of manual and machine processes in real-time. Computers, networks, web-based applications, databases and scanners are used to interface and integrate traditional mail processing equipment with customized software. The invention integrates the entire mail production process to form and establish a complete end-to-end system. A job tracking scheme is detailed illustrating a particular data mining application.

Tracking system, method and computer program product for document processing

Methods, systems and computer program products for delivering information to a user in one or more preferred delivery media are provided. Preferred delivery media includes, but is not limited to, e-mail, HTML, fax, printed copy, and mail. A user profile, indicating a user's preferred delivery medium (or media), is retrievably stored. When a user requests information, the user's profile is searched to determine the preferred delivery medium (or media) within which to deliver the requested information to the user. The requested information is retrieved, formatted for the preferred delivery medium, and then delivered to the user in the preferred medium. If the information is delivered to a user in multiple media, a consistent format among the various delivery media is maintained. The integrity of information delivered to a user is also verifiable, regardless of the delivery medium.

Systems, methods, and computer program products for delivering information in a preferred medium

Systems, methods, and computer program products for delivering

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Cary, NC, United States of America

Pamela Sue Austin