West Corporation

Compaq Computer Corporation, Inc.

Campaq Computer Corporation

Pamela J Jacobs

Andrew Lawrence Groothuis

Joel G Mason

Aaron Scott Fisher

Steven John Schanbacher

Andrea Whitmore

Jacob Ginsburg

Gerald Thomas Annin

James A Lamb

Andrew Lawrence Groothius

A system, method, and computer readable medium that facilitate user authentication via voice biometrics in a network system featuring interactive voice response system access is provided. The voice biometric authentication mechanisms alleviate identity theft occurring via specific interactive voice response transactions. A voice biometrics authentication system interfaces with an interactive network platform and may be hosted by a third party provider of voice biometric technologies.

System, method, and computer-readable medium that facilitate voice biometrics user authentication

A method and apparatus of processing a call are disclosed. One example method may include receiving a request at a server for dealer information. The request may be initiated by a user via his or her mobile station. The example method may also include determining whether there is user preference information and user location information included in the request. The information may be used to limit the amount of search results to increase relevancy. The method may also include searching a database for at least one dealer based on the user preference information and the user location information, and transferring the at least one dealer information to the user.

Method and apparatus of requesting customized location information at a mobile station

An improved home location register (HLR) that includes a switch capability mediation module for implementing switch capability mediation between different mobile switching centers (MSCs). According to the invention, when one MSC (home MSC of a receiving party) attempts to communicate with another MSC (serving MSC) via the HLR serving the home MSC, the mediation module determines whether the two MSCs are provided by different vendors and whether they implement different capabilities, based on the MPCM (MSC ID Point Code Map) file records of both the originating and serving MSCs. The MPCM files store MSCs' network configuration information. For each capability involved, the mediation module determines which one of the three situations are present: (1) the originating MSC has this particular capability, but the serving MSC does not; (2) the originating MSC does not have this capability, but the serving MSC does; and (3) both the originating and serving MSCs have this capability but implement it in different ways. Depending on which situation is present, the mediation module provides appropriate capability mediation between the two MSCs. In any of the above three situations, if the mediation module determines that it cannot mediate between the two different MSCs, based on the particular capability involved, it may deny the call entirely. Thus, by using the improved HLR of the invention, the communication between two different MSCs may be properly established and optimized.

Method and apparatus for providing switch capability mediation in a mobile telephone system

A method and apparatus for allowing an Authentication Center (AC) in a cellular telephone system to order SSD update and unique challenge operations only if the receiving MSC/VLR is receptive to performing them. The AC has access to an MPCM file that indicates the circumstances under which each MSC/VLR in the system will perform SSD updates and unique challenges. Thus, whenever the AC determines that it is desirable to send either an SSD update or a unique challenge, the AC first checks the MPCM file to determine whether the message should be sent. If the database indicates that the MSC/VLR will not attempt the operation, the AC does not request the operation.

Method and apparatus for configuration of authentication center operations in a mobile telephone system

A method and apparatus for allowing an Authentication Center (AC) to configure whether or not to perform automated A-key updating for a handset if an authentication failure occurs during an operation attempted by the handset. The AC has access to a Subscriber database describing, among other things, an &ldquo;alternate A-key&rdquo; for at least some of the subscribers. The AC also has access to database that contains configuration information about various MSCs in the system.

Method and apparatus for automated SSD updates on an a-key entry in a mobile telephone system

A method and apparatus for allowing an Authentication Center (AC) in a cellular telephone system to store and access event a predefined number of maintenance data events on a per-MIN/ESN basis.

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Omaha, NE, United States of America

Pamela J Jacobs