Oracle International Corporation

Pablo M Rodriguez

Edwin Kenneth Margulies

Eli Ben Borodow

Ran Ezerzer

Ali Aljane

Imed Yahmadi

Pierre St-Cyr

Pierre St Cyr

A distributed communication center configured to handle a plurality of communications includes a user zone, a web zone, and a network zone. The user zone includes a plurality of remote terminals that enable communication center personnel and end users to remotely interface with the distributed communication center through the web zone. The web zone includes one or more web servers configured and one or more mail servers to interface the remote terminals in the user zone with the network zone. The network zone includes one or more telephony servers and one or more application servers.

Systems and methods for handling a plurality of communications for different companies

Systems and methods for handling a plurality of communications

Growing community of inventors

Oak Park, IL, United States of America

Pablo M Rodriguez