International Business Machines Corporation

Airbnb, Inc.

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Elizabeth Daly

Adi Ionel Botea

Massimiliano Mattetti

Bei Chen

Rahul Nair

Akihiro Kishimoto

Radu Marinescu

Inge Lise Vejsbjerg

Matthew Scott Davis

Biplav Srivastava

Yunfeng Zhang

Vera Liao

Anup Kalia

Jin Xiao

Kartik Talamadupula

Abel Nicolas Valente

Pablo Pedemonte

Dennis Wei

Christian Muise

Alan Zwiren

Maja Vukovic

John Joseph Rofrano

Rachel K E Bellamy

Karthikeyan Natesan Ramamurthy

Michele Berlingerio

Mihir Choudhury

Djallel Bouneffouf

Xiaoxi Tian

Alice J Chang

Lambert Pouguem Wassi

Sanjmeet Abrol

Weiwei Li

Benjamin Dubiel

Various embodiments are provided for intelligent resolution of conflicting information in a dialog system in a computing environment by a processor. Conflicting information relating to one or more queries may be detected between one or more users using the dialog system. One or more responses may be provided to resolve the conflicting information according to a knowledge domain.

Intelligent resolution of conflicting information in adaptive dialog systems

Embodiments of the invention are directed to a computer-implemented method. A non-limiting example of the computer-implemented method includes accessing, using an explanation generator module of a processor system, information of a recommendation associated with an application, information of the application, and information of a user of the application. The explanation generator module of the processor system is used to determine an explanation format of an explanation of the recommendation based at least in part on the information of the recommendation associated with the application, the information of the application, and the information of the user of the application.

Automatically generating personalized and context-aware explanation formats for a recommendation

A machine learning model can be run with a first input data to obtain a first output from the machine learning model. A first rule representing an interpretable explanation for the machine learning model predicting the first output can be obtained. A modified rule can be received, which changes the first rule. A transformation function can be generated, which transforms a given input data for inputting to the machine learning model to a new input data based on decision boundaries of the machine learning model and the modified rule. The first rule, the first output, the modified rule, and the transformation function can be stored in a first table.

Hybrid user contributed rules and machine learning framework

In a method for interpreting output of a machine learning model, a processor receives a first interpretable rule set. A processor may also receive a second interpretable rule set generated from a dataset and model-predicted labels classifying the dataset. A processor may also generate a difference metric and mapping between the first interpretable rule set and the second interpretable rule set.

Interpretable model changes

Machine learning model change management in an online Software as a Medical Device ('SaMD') is provided. One or more machine learning models implemented in a medical domain may be monitored where the one or more machine learning models are continuously updated. One or more changes to the one or more machine learning models. The one or more machine learning models, having the one or more changes, are certified as being in compliance with performance characteristics and compliance criteria.

Model change management of online software as a medical device

Learning and correcting errors in text input fields to an artificial intelligence (AI) system includes receiving, by the AI system from a target system, an input text. The AI system executes a text processing operation on the input text by applying at least one transformer from a library of transformers to the input text to generate transformed text. At least one proposed correction to the input text is output by the AI system based on an analysis of the transformed text. Feedback data, associated with the at least one proposed correction, is then received from a user of the target system to iteratively learn, by the AI system, which of the transformers need be applied on future input text to accurately generate future proposed corrections on the future input text.

Syntactic and semantic autocorrect learning

Embodiments are disclosed for a method. The method includes receiving feedback decision rules for multiple predictions by a trained machine learning model. generating a feedback rule set based on the feedback decision rules. The method further includes generating an updated training dataset based on an original training dataset and an updated feedback rule set. The updated feedback rule set resolves one or more conflicts of the feedback rule set, and the updated training dataset is configured to train the machine learning model to move a decision boundary. Generating the updated training dataset includes generating multiple updated training instances by applying one of the feedback decision rules to a training instance of the original training dataset.

Moving decision boundaries in machine learning models

An online machine learning model such as an autonomous agent predicts an action. A processor associated with, or running, the online machine learning model observes an environment for an interval of time for a real reward associated with the action. Responsive to determining that the real reward is not received within the interval of time, the processor determines based on a criterion whether to allocate an immediate reward received within the interval of time to the online machine learning model, where the immediate reward is an approximation of the real reward. Responsive to determining that the immediate reward is to be allocated, the processor allocates the immediate reward to the online machine learning model. The online machine learning model further learns or retrains itself based on the immediate reward.

Online machine learning with immediate rewards when real rewards are delayed

Techniques regarding discovering configuration information for one or more computer applications are provided. For example, one or more embodiments described herein can comprise a system, which can comprise a memory that can store computer executable components. The system can also comprise a processor, operably coupled to the memory, and that can execute the computer executable components stored in the memory. The computer executable components can comprise a configuration component that can discover configuration information associated with a containerized computer application. The configuration information can be characterized by a set of environment attributes extracted by querying a source code of the containerized computer application.

Configuration discovery of computer applications

Embodiments for recommending actions to improve machine learning predictions by a processor. One or more recommended actions may be linked to one or more features that influence a predicted outcome of a prediction model of a machine learning operation. One or more features having one or more negative factors that negatively impact the predicted outcome of the prediction model may be determined and selected. One or more of the linked recommended actions may be applied to one or more of the features to mitigate a negative impact upon the predicted outcome of the prediction model.

Linking actions to machine learning prediction explanations

Embodiments of the invention are directed to techniques that include predicting, by a computer system, a number of predicted opportunities and signatures of the predicted opportunities expected in a time window. Based on the signatures of the predicted opportunities, the computer system generates a listing of entities ranked according to signatures of the predicted opportunities. The computer system selects the entities to be assigned to the predicted opportunities based, at least in part, on computing capacity related to sales while accounting for any current opportunities having been assigned to the entities.

Predictive capacity optimizer

Embodiments for implementing intelligent automation of opportunity transaction workflows by a processor. One or more tasks identified in an existing transaction opportunity workflow suitable for automation may be automated in a current transaction opportunity workflow. The automated tasks may be scheduled and executed in the current transaction opportunity workflow. The automated tasks in the current transaction opportunity workflow may be monitored.

Intelligent automation of self service product identification and delivery

Aspects of the present disclosure relate to chat management to address queries. A query can be received. A determination can be made whether the query has already been answered by comparing the query to text within a chat database. In response to determining that the query has not been answered, a set of prospective experts can be identified. Each of the prospective experts of the set of prospective experts can be ranked based on at least one factor. The query can be transmitted to a first ranked expert. An answer to the query can then be received from the first ranked expert.

Chat management to address queries

Aspects of the invention include identifying each solution component of a plurality of solution components described in a text of a solution template of a plurality of solution templates, wherein the solution template includes a first combination of solution components. Identifying each solution component of a plurality of solution component described by an object in the solution template of a plurality of solution templates. Detecting a respective number of instances of each solution component in the solution template and a respective number of instances of each solution component in each other solution template of the plurality of solution templates. Generating analytics for a source company based on the respective number of instances of each solution component in the solution template and the respective number of instances of each solution component in each other solution template of the plurality of solution templates.

Facilitating information technology solution templates

Various embodiments are provided for integrating multiple domain learning and personalization in a dialog system for a user in a computing environment by a processor. One or more problem instances may be defined for multiple domains according to a problem instance template, identified user intent, links to one or more problem solvers associated with the multiple domains, or a combination thereof. A dialog plan may be determined to further define the one or more problem instances in response to user input. A solution may be provided to the user for the one or more problem instances.

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Clonsilla, Ireland

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