Fuji Xerox Co., Ltd.

Osamu Fujinawa

Katsuya Yamasaki

Masaki Ueki

Jun Murayama

Naoki Shigeno

An image forming device, which includes an inspection data storing section that stores inspection data for inspecting an inspection target for identifying a cause of a defective print, and an image forming section that forms on a medium the inspection data stored in the inspection data storing section.

Imaging forming device, medium, inspection system, and recording medium storing inspection program capable of determining cause of defective print

An information collection method for collecting information about an event occurred in a peripheral device, comprising: preparing an e-mail for notifying about the event, sending the e-mail to a server, analyzing the e-mail by the server and collecting information about the event.

Information collection method and system

An image formation apparatus that includes plural paper feed trays, and when there occurs out-of-paper in a paper feed tray during printing, changes over from the paper feed tray to another to continue the printing, which includes a detection section that detects that paper is added in the paper feed tray, a memory that stores paper feed trays for which the detection section detects that paper is added therein in the sequence of paper being added; and a paper feed tray changing section that, when there occurs out-of-paper in a paper feed tray in operation during printing, selects a paper feed tray in which paper is added in the earliest time among the paper feed trays which are stored in the memory, and changes over the paper feed tray.

Image formation apparatus and method therefor

A processor comprises a central processing unit that downloads firmware from outside after starting a second program that depends on a device, stores the downloaded firmware in a volatile memory, and executes predetermined processing based on the firmware stored in the volatile memory; and a non-volatile memory that stores a device-independent first program for downloading the second program in a first program storage area thereof, wherein the central processing unit starts the first program stored in the first program storage area of the non-volatile memory to download the second program from the outside, writes the downloaded second program in a second program storage area of the non-volatile memory, and starts the second program written in the second program storage area to download the firmware from the outside.

Processor and firmware download method for same

An information provision method for providing information to deal with an abnormality occurred in a peripheral device, comprising: notifying the abnormality to a host apparatus which controls the peripheral device, obtaining a storage location for information corresponding to the abnormality occurred in the peripheral device from a database which holds the storage location for information corresponding to the abnormality, obtaining information located in the storage location from a server, and displaying the information obtained from the server on a display terminal of the host apparatus.

Information provision for notifying peripheral device of abnormality by displaying a storage location for information corresponding to abnormality in peripheral device

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Niigata, Japan

Osamu Fujinawa