Google Inc.

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Golan Pundak

Tomer Amiaz

Asaf Aharoni

Dan Rasin

Rafael Goldfarb

Assaf Hurwitz Michaely

Lior Alon

Shmuel Leibtag

Implementations are directed to causing a voice bot to utilize a plurality of ML layers in resolving unique personal identifier(s) for a human while the voice bot is engaged in a corresponding conversation with the human. The unique personal identifier(s) can include a unique sequence of alphanumeric characters that is personal to the human. In some implementations, ASR speech hypothes(es) corresponding to spoken utterance(s) that include the unique personal identifier(s) can be processed to generate candidate unique personal identifier(s), given alphanumeric character(s) of the candidate unique personal identifier(s) can be selected, and the voice bot can prompt the human with clarification request(s) to clarify the given alphanumeric character(s) until it is predicted to correspond to the an actual unique personal identifier(s) for the human(s). The unique personal identifier(s) can then be utilized in performance of further action(s) by the voice bot and/or other systems.

Resolving unique personal identifiers during corresponding conversations between a voice bot and a human

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Givatayim, Israel

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