Convey Corporation

Olivier Jean Marie Modica

Jennifer Lynn Bebout

Sebastian Kuruvilla Karivelithara

Clinton Frederick Miller

Matthew Alan Howitt

Carson Bennett Krieg

Christopher Richter

Anna Leigh Bourland

James Robertson Carlin, Jr

A shipping management system comprises a memory configured with a set of carrier-specific mapping rules for a plurality of carriers. The system includes a non-transitory computer readable medium comprising a set of instructions executable by a processor to: apply carrier-specific mapping rules to carrier-specific records received from the respective carrier to map status codes or descriptions in the carrier-specific records from the respective carrier to generate normalized shipping information for shipments, the normalized shipping information comprising normalized status codes; store the normalized shipping information in association with the user account; receive a request for shipments associated with the user account; and generate an unified view user interface to present a unified view of shipments associated with the user account, the unified view comprising normalized statuses or descriptions for shipments across the plurality of carriers and controls to allow a user to request additional data on individual shipments.

Unified view operator interface system and method

A shipping management system comprising a memory configured with shipping records representing shipments from a plurality of carriers and scheduling rules that specify a plurality of update frequencies. The shipping management system comprises a processor coupled to the memory. The shipping management system comprises a non-transitory computer readable medium comprising a set of computer executable instructions, the computer executable instructions executable by the processor to dynamically schedule, according to the scheduling rules, updates to update the shipping records; based on the dynamic scheduling, issue update application programming interface (API) calls according to APIs of carrier systems of respective carriers to request shipment data for the shipments; and update the shipping records based on the shipment data returned in response to the API calls.

System and method for dynamically scheduling API-based shipment updates across carriers

A shipping management system includes one or more computer systems coupled to a network and a data storage device. The shipping management system uses one or more ingest modules to collect shipping information from the computer systems of multiple carriers. The shipping management system uses one or more normalization modules to normalize carrier specific data. The shipping management system uses one or more prediction modules to analyze the normalized shipping information using a set of prediction rules. The shipping management system identifies carrier exceptions and generates predicted exceptions based on the normalized shipping information. The shipping management system can selectively generate notifications, take actions, and/or resolve identified and generated exceptions.

Systems and methods for predictive in-transit shipment delivery exception notification and automated resolution

A computer system that queries a carrier computer system of a carrier associated with a shipment to determine whether delivery appointment scheduling is available for the shipment, based on a determination that the delivery appointment scheduling is available, generates and transmits a link for a dynamically generated web page to the recipient; receives a signal indicating activation of the link; obtains scheduling information for the shipment from the carrier computer system; dynamically generates page code for the web page and transmits the web page to a client, the web page displaying information associated with the shipment and digital assets that visually correspond to the shipper of the shipment and including a scheduling tool; receives a selection of a time slot from the scheduling tool; and communicates with the carrier computer system to update the carrier computer system with the time slot to schedule delivery of the shipment to the recipient.

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Austin, TX, United States of America

Olivier Jean Marie Modica