Sap Se

Sap Ag

Oliver Stefan Frick

Uwe Kubach

Joachim Schaper

Jochen F Thierer

Luan O'Carroll

Atul M Sudhalkar

Theodore John Garrish, Jr

Priti Mulchandani

In one aspect, a method comprises: receiving, by a first processing system, information indicating that a second processing system has content that is to be provided to the first processing system; receiving, by the first processing system, content and at least one identifier from the second processing system; determining, by the first processing system and based at least in part on the at least one identifier, whether the content is another version of content previously received by the first processing system; receiving, by the first processing system, information indicating that a third processing system is to receive content from the first processing system; and transmitting, by the first processing system, the content, at least one identifier and version information to the third processing system, wherein the version information indicates whether the transmitted content is another version of content that has been previously transmitted by the first processing system to the third processing system.

Methods, apparatus, systems and computer readable mediums for use in sharing information between entities

An information kiosk including a display, such as, for example, a touch screen, and having access to situational information is integrated with a radio frequency identification (RFID) sensor. The RFID sensor reads the RFID tag of a user, accesses user information corresponding to the RFID tag, and customizes an interface to the user based on the user information and the situational information. The interface is then output to the user using the display of the information kiosk. The information kiosk may communicate with a private branch exchange (PBX) switch to permit use of a contact information center (CIC) or a voice portal. The user information may be stored as a user profile in a Customer Relationship Management (CRM) system, accessed by the information kiosk. By combining the user information with event or location information stored in the information kiosk, the information kiosk presents customized information to each user, including maps, directions, and recommended sites or events.

RFID activated information kiosk

Growing community of inventors

Karlsruhe, Germany

Oliver Stefan Frick