International Business Machines Corporation

Sap Se

Sap Ag

Oliver Kieselbach

Michael R O'Brien

Niklas Heidloff

Gregory Robert Klouda

Harshavardhan Jegadeesan

Ramana Mohanbabu

Bogdan Vatkov

The present disclosure involves systems, software, and computer implemented methods for monitoring interactions of business processes within networked business processes. One method comprises identifying a networked business process, the networked business process comprising a set of interrelated business processes performed by two or more second network participants. A first message from a first network participant associated with the networked business process is received, where the first message includes information defining an event associated with a first business process performed by the first network participant. At least a second network participant associated with the information defining the event included in the first message is identified. The identified at least second network participant is then notified of the information defining the event included in the first message.

Methods and systems for business interaction monitoring for networked business process

The present disclosure involves systems, software, and computer-implemented methods for providing process intelligence by translating a business scenario definition into one or more corresponding data storage system artifacts. One example method includes identifying a process intelligence scenario associated with one or more business processes and including one or more definitions defining an observable behavior of the one or more business processes, processing the one or more definitions to produce an executable description including one or more artifacts associated with a data storage system, the one or more artifacts associated with the one or more definitions, storing the executable description in the data storage system, and processing one or more flow events associated with the one or more business processes using the executable description in the data storage system to expose the observable behavior of the business process defined in the process intelligence scenario.

Translating business scenario definitions into corresponding database artifacts

The present disclosure involves systems, software, and computer-implemented methods for providing process intelligence by correlating events from multiple business process systems to a single business scenario using configurable correlation strategies. An example method includes identifying a raw event associated with a sending business process and a receiving business process, identifying a sending business process attribute associated with the sending business process and a receiving business process attribute associated with the receiving business process, determining a correlation strategy for associating the raw event with a business scenario instance, the determination based at least in part on the sending business process attribute and the receiving business process attribute, and generating a visibility scenario event from the raw event according to the correlation strategy, the visibility scenario event associated with the business scenario instance.

Correlating data from multiple business processes to a business process scenario

A system for providing version control for documents attached to electronic mail messages in which a user's personal document library is used to store documents attached to the email messages the user sends and/or receives. Each time an attached document is transmitted or received within a message thread, a different version of the document is created and stored in the personal document library. The multiple document versions created allow the disclosed system to provide the user with the options of opening the most recent version of an attached document and/or opening the version of the attached document that is associated with the specific opened message. An attached document is represented within an email message using a URL (Uniform Resource Locator), where the stored URL points to the version of the attached document for that message that is stored in the user's personal document library. Through an API (Application Programming Interface) provided by the personal document library, the most recent version of a document can be requested, or another specific version of the document can be indicated for opening.

Providing version control for electronic mail attachments

The present disclosure involves systems, software, and computer implemented methods for providing a virtual process context to a plurality of network participants associated with a networked business process. One example method comprises associating a networked business process with a virtual process context, the networked business process comprising a set of interrelated business processes performed by at least two different network participants, receiving a first data object from a first network participant business process associated with the networked business process, storing the received first data object in the virtual process context associated with the networked business process, and notifying at least a second network participant of the stored first data object. In some instances, notifying at least a second network participant of the stored first data object may include transmitting a copy of the first data object to at least a second network participant associated with the first data object.

Methods and systems for providing a virtual network process context for network participant processes in a networked business process

The present disclosure involves systems, software, and computer implemented methods for calculating a quality of service associated with a network participant associated with a networked business process. One method comprises identifying a profile of a potential network participant associated with a networked business process, the networked business process comprising a set of interrelated business processes performed by at least two different network participants. The profile defines at least one technical capability of the potential network participant. A set of criteria associated with the networked business process is identified, the criteria defining at least one technical capability metric. The identified profile of the potential network participant is compared with the identified set of criteria, and a determination of whether the profile of the potential network participant meets or exceeds the identified set of criteria is made.

Methods and systems for managing quality of services for network participants in a networked business process

The present disclosure involves systems, software, and computer implemented methods for providing an indicator of a relative importance of a work item. One process includes operations for identifying at least one work item for determining a relative importance of the work item. A context of a user associated with the work item is determined, and a plurality of attributes of the work item are identified. At least one applicable rule is also identified from a set of rules specific to the user. A score for the work item is calculated based on an application of the at least one applicable rule to the context of the user and the plurality of attributes of the work item, the score representing the relative importance of the work item. An indicator of the relative importance of the work item is presented through a user interface.

Task importance indicator based on personalized rules

A method, system and apparatus for the selective notification of incoming electronic messages. In this regard, a selective message notification method can include selectively generating a notification for a received message based upon pre-determined criteria irrespective of how the received message is handled. The pre-determined criteria can include a manually specified criteria, a rules based criteria, or a profile based criteria.

Selective message notification system

A system for conveniently removing recipients from a message being added to a message thread that enables a user to filter people from a recipient list of a message being added to a message thread. The system advantageously enables a user to filter out potential recipients based on a) their previous non-participation in the thread, b) their lack of registered interest in a topic of the thread, and/or c) their being listed only as recipients by way of their being contained in a group indicated in the recipient list.

Method and system for removing recipients from a message thread

A method for providing personalized, shared bookmarks that determines which bookmarks are to be shared with a given user based at least in part on an interest profile associated with that user. The interest file can be used to define important other users, based on attributes, titles, or names associated with those other users. Shareable bookmarks defined by important other users are provided to the local user through the local navigation program. The list of important persons used to define which bookmarks should be shared may be determined in various specific ways. An interest profile may be automatically maintained containing a list of persons that are important for a specific user. The list may be automatically calculated based on information such as recent email traffic, and/or can be defined manually. Privacy issues may be addressed by enabling a user to prevent certain bookmarks they define locally from being shared.

Growing community of inventors

Bielefeld, Germany

Oliver Kieselbach