Verint Systems, Inc.

Salesforce Com, Inc.

Verint Americas Inc.

Ofer Shochet

Michael Brand

Ido Shapira

Galia Zacay

David Movshovitz

Yaron Gvili

Sagi Nachum

Dror Daniel Ziv

Alexander Sokolovsky

A video stream from a webcam or video telephone is received. The video stream can be analyzed in real-time as it is being received or can be recorded and stored for later analysis. Information within the video streams can be extracted and processed by a facial and video content recognition engine and the information derived therefrom can be stored as metadata. The metadata can be used for enriching the call content recorded by a recorder. The information derived from the video streams can be used to solve business and legal issues.

Systems and methods for enhancing recorded or intercepted calls using information from a facial recognition engine

A computer-implemented method for processing a plurality of data items includes defining a set of one or more categories having a corresponding set of conditions that associate the data items with the categories. A sub-categorization request, requesting to divide a category from among the categories into lower-level categories, is accepted from a user. The data items associated with the category are processed responsively to the sub-categorization request, so as to automatically suggest the lower-level categories. The automatically-suggested lower-level categories are presented to the user, and direction with respect to the automatically-suggested lower-level categories is accepted from the user. A hierarchical structure representing the categories is constructed responsively to the direction, by dividing the category into the lower-level categories. Output based on the hierarchical structure is presented to the user.

Root cause analysis using interactive data categorization

Disclosed is an appliance, system, method and corresponding software application for encrypting and processing data. A symbol based encryption module may be adapted to encrypt data on a symbol basis such that some or all of the encrypted data remains processable.

Appliance, system, method and corresponding software components for encrypting and processing data

A method for automatically providing a plurality of additional database query terms comprising receiving a first query term from a user, receiving a plurality of characters from the user, wherein the plurality of characters is only a portion of a second query term, and selecting a set of records from a database based on the query term, wherein the database comprises records which comprise text translated from audio. The method also determines a plurality of additional query terms based on the plurality of characters, and, for at least one of the plurality of additional query terms, processes at least a portion of the set of records to determine a relevance of the additional query term. Finally, the method includes displaying at least one of the plurality of additional query terms to the user for selection based on the relevance of at least one of the plurality of additional query terms.

Method and system for database query term suggestion

Growing community of inventors

Tel Aviv, Israel

Ofer Shochet