Sap Ag

Octavian N Iancu

Hermann Lueckhoff

Deborah Elizabeth Rodgers

Adam Korman

Armando Chavez

Various implementations of the present invention provide systems and methods for customized scripting. One implementation provides for a visual display of a script to a user. The user makes use of the script in communicating with a specified person during a session. A computing system receives information relating to a specific session being conducted with the specified person. The computing system then processes the received information to generate output information that specifies a display of a customized script. The customized script contains a standard script determined by the specific session being conducted and information particular to the specified person. The output information is then received at a display device, and a display is generated thereon of the customized script for use by the user during the specific session with the specified person.

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Sunnyvale, CA, United States of America

Octavian N Iancu