Fmr Corp.

Niranjan Vasan

Elio Dante Querze

Allen Detmer

Naveen Rajamoorthy

Methods and systems for efficient caching and retrieval of responses in conversation service applications includes a server that captures an utterance and converts the utterance into an utterance index key. The server searches a first response cache to determine whether the utterance index key matches a response index key. When there is a match, the server transmits a response that matches the utterance index key to a client device. When there is not a match, the server converts the utterance into an utterance embedding and searches a second response cache to identify a response embedding. The server captures a fuzzy response index key associated with the closest matching response embedding and searches the first response cache to identify a response index key that matches the fuzzy response index key.

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Mason, OH, United States of America

Niranjan Vasan