Servicenow, Inc.

Nirali A Vora

Yiwen Wang

Ning Wang

Colby Andrew Blakeman

Gyanesh Hari Dwivedi

A computing system may include a database and server device(s) disposed within a remote network management platform. The database may contain (i) discovery information for installations of software applications on computing devices of a managed network, and (ii) software configurations for a subset of the software applications, the software configurations respectively indicating rights allocations and consumption for each of the subset of the software applications. The server device(s) may be configured to: determine that the software configurations do not support a particular software application, where the discovery information indicates that the particular software application is installed on computing device(s) of the managed network; and responsively, generate a particular software configuration for the particular software application, the particular software configuration indicating: (i) a rights allocation of zero rights, and (ii) a rights consumption according to the discovery information; and update the database to include the particular software configuration.

Automatic generation of a software configuration for license reconciliation

A software model specification for a software package can be associated with representation of a software downgrade definition. The software model specification can include a publisher of the software package, an application title of the software package, and the version of the software package. One or more entitlements for the software package can be obtained. Based on the software downgrade definition being associated with the software model specification, the software downgrade definition can be associated with the entitlement(s). Compliance of the installations of the software package with the entitlement(s) can be calculated, where the software downgrade definition can cause each of the entitlement(s) to be applicable to the installations of the version of the software package or one or more earlier versions of the software package.

Efficient automatic population of downgrade rights of licensed software

A computational instance of a remote network management platform may be associated with a managed network and include a database containing: (i) indications of software applications installed on computing devices of the managed network, and (ii) indications of software models that respectively define publisher, product, and licensing information related to the software applications. The computational instance may include a server device configured to (i) generate a representation of a first graphical user interface, (ii) transmit, to a client device associated with the managed network, the representation of the first graphical user interface, (iii) receive, from the client device, a selection, (iv) based on the particular set of the software applications and the particular set of the software models, generate a representation of a second graphical user interface, and (v) transmit, to the client device, the representation of the second graphical user interface.

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Milpitas, CA, United States of America

Nirali A Vora