Rakuten Mobile, Inc.

Rakuten Symphony, Inc.

Rakuten Symphony Singapore Pte. Ltd.

Nimit Agrawal

Abhishek Kumar Mishra

Hemant Gupta

Prithvi Raj Dhaka

Amber Jain

Akash Soni

Embodiments herein disclose a method and alarm monitoring device () for alarm monitoring and de-duplicating alarms in a wireless network (). The method comprises receiving a first alarm event () and second alarm events from a plurality of devices (A-N) in the wireless network. The method further comprises de-duplicating the second alarm events by merging the second alarm events with the first alarm event () based on a retrieved current status of the first alarm event () when the second alarm events are received within a predefined time period. The method further comprises inserting the second alarm events separately in a database based on the retrieved current status of the first alarm event () when the second alarm events are not received within the predefined time period.

Monitoring and de-duplicating alarms in wireless network

In some embodiments, a method includes determining whether a network serving cell serving a building is highly utilized; and determining an amount of users of the network serving cell that are included in the building per twenty-four-hour period.

System and method for identification of indoor-small-cell locations

A system for identifying recurring alarms includes a non-transitory computer readable medium configured to store instructions; and a processor. The processor is configured to execute the instructions for correlating an alarm log with a rule, the alarm log includes information related to a plurality of faults. The processor is configured to execute the instructions for determining whether any of the plurality of faults satisfy criteria of the rule; and identifying an earliest fault of the plurality of faults that satisfies all of the criteria of the rule in response to a determination that at least one fault of the plurality of faults satisfies all of the criteria of the rule. The processor is configured to execute the instructions for comparing the earliest fault with an incident log; and generating an incident in response to a determination that the earliest fault does not match any open entry in the incident log.

Recurring alarm detection system and method of using

A method for cloud-native centralized fault monitoring in a telecommunication network, the method performed by a processor and comprising receiving one or more raw fault messages associated with one or more respective network devices, wherein the one or more raw fault messages are received using one or more network protocols associated with the one or more respective network devices; identifying fault information from the one or more raw fault messages; enriching the fault information based on continuously processing the fault information and additional contextual information; and storing the enriched fault information in a plurality of databases, wherein a first subset of the enriched fault information is stored in a first database and a second subset of the enriched fault information is stored in a second database.

Apparatus and method for centralized fault monitoring

A system includes a non-transitory computer readable medium configured to store instructions thereon; and a processor. The processor is configured to receive alarm data related to equipment in a telecommunication network. The processor is configured to receive a correlation rule and a mass outage rule, wherein each mass outage rule is associated with a correlation rule. The processor is configured to perform a first aggregation using the alarm data based on domain, vendor, equipment type, classification, or geographic information; and associate the aggregated alarm data with a corresponding correlation rule. The processor is configured to determine a number of pieces of equipment that are associated with each correlation rule; determine whether the determined number is equal to or greater than a threshold value; and generate an incident report in response to the number of pieces of equipment being equal to or greater than the at least one threshold value.

System for determining mass outage and method of using

A system for aggregating alarms for a network includes a non-transitory computer readable medium configured to store instructions thereon. The system further includes a processor connected to the non-transitory computer readable medium. The processor is configured to execute the instructions for receiving information for configuring alarm data. The processor is configured to execute the instructions for aggregating alarm data based on the information for configuring alarm data. The processor is configured to execute the instructions for generating a visual representation of the aggregated alarm data. The processor is configured to execute the instructions for instructing a display to display the visual representation on a graphical user interface (GUI). The processor is configured to execute the instructions for receiving filter criteria through the GUI. The processor is configured to execute the instructions for updating the display on the GUI based on the filter criteria.

Alarm trend determination and notification system and method of using

A system for collecting discarded alarm includes a non-transitory computer readable medium configured to store instructions thereon. The system further includes a processor connected to the non-transitory computer readable medium. The processor is configured to execute the instructions for receiving alarm data from a device within a telecommunication network. The processor is further configured to execute the instructions for determining whether the alarm data is missing identifying information. The processor is further configured to execute the instructions for subjecting the alarm data to suppression in response to a determination that the alarm data is missing at least one piece of identifying information. The processor is further configured to execute the instructions for generating instructions for addressing an alarm in response to a determination that the alarm data includes all identifying information.

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Madhya Pradesh, India

Nimit Agrawal