Vmware, Inc.

Airwatch LLC

Nikhil Ravishankar

Shravan Shantharam

Alexey A Polyakov

Ondrej Stastny

Brooks Peppin

Xueliang Hua

Nitin Rao

Saransh Bhatnagar

Rene Jesus Olivera

Ishan Srivastava

Examples described here include systems and methods for refreshing the operating system ('OS') of a device enrolled in a management platform. Execution of a first command file ensures that necessary components of the management platform residing on the device are stored in a partitioned portion of the device hard drive to preserve them during the OS refresh. After a new instance of the OS has been installed, execution of a second command file migrates the necessary components from the partitioned portion of the hard drive to the new OS instance. When the user logs back into the refreshed device, a third command file installs all necessary device management components at the new OS instance and re-enrolls the device with the management platform. In this manner, the OS of a managed device can be refreshed and re-enrolled in the management platform without significant input from a user or administrator.

Management platform recovery for a user device

Disclosed are various examples for the silent upgrade of software and its dependencies on a client device. A client device can identify that a new version of the client application is available that upgrades a current version of the client application to the new version and download an installation package file for the new version of the client application. A unique identifier for the client application can be identified and used to search a registry of an operating system installed on the client device to locate information associated with the current version of the client application, such as a file path for the current version of the client application. The installation package file can be modified using information associated with the file path and a silent upgrade of the client application can be performed where the current version of the client application is upgraded with the new version of the client application without user interaction.

Silent upgrade of software with dependencies

Growing community of inventors

Bengaluru, India

Nikhil Ravishankar