Servicenow, Inc.

Nikhil Lakshman

Madhavi Puvvada

Manish P Gupta

Chinna Babu Polinati

Purushottam Shridhar Amradkar

Brandon Thomas Trudel

Vivian Tero

Romit Banerjee

A system, method, and non-transitory computer-readable storage medium are provided for configuration management identification rule testing. The system includes a processor and a memory. The memory includes instructions executable by the processor to identify, using an identification rule, criterion attributes corresponding to a selected configuration item class and to identify, using the identification rule, a container level associated with the selected configuration item class. The memory further includes instructions executable by the processor to identify container level criterion attributes corresponding to the container level and to receive respective values associated with at least one of the criterion attributes and at least one of the container level criterion attributes. The memory further includes instructions executable by the processor to generate a configuration management database payload using the respective values, simulate identification of the configuration management database payload using the identification rule, and generate debugging information associated with the simulated identification.

Configuration management identification rule testing

A system may include a database containing representations of configuration items associated with a managed network that is managed by a remote network management platform. The system may also contain a server device that may be configured to determine a set of duplicate representations of a particular configuration item of the configuration items. The configuration items may relate to computing devices and software applications disposed within the managed network. The server device may be further configured to generate a master representation from the set of duplicate configuration items. The server device may replace, in the database, the set of duplicate representations with the master representation.

De-duplication of configuration items related to a managed network

Growing community of inventors

Bellevue, WA, United States of America

Nikhil Lakshman