Motorola Solutions, Inc.

Nicolas Therrien

Chantal Levert

Jean-Yves Poulin

Erik Fournier

Julien Bastien-Beaudet

Michel-Olivier Bouchard

Dave Piche

Olivier St-amour

Systems, devices, and methods described herein provide protocol endpoints that execute locally within private networks and perform a set of transport-related operations specified an application-layer protocol to which messages exchanged between local applications executing within private networks and cloud applications executing in cloud computing systems conform. However, systems, devices, and methods described herein also leverage computing resources of the cloud by having the cloud applications (rather than the protocol endpoints) perform a second set of operations specified by the application-layer protocol. By functioning in this manner, systems, devices, and methods described herein facilitate real-time bidirectional communication flow between local applications executing within private networks and cloud applications without exposing the private networks to the public Internet and without using a VPN (thereby avoiding the problematic overhead of a VPN) with respect to real-time communications.

System for connecting cloud-based emergency call systems with private emergency services networks

Systems and methods for message processing. In one example, a system includes a state cluster network, a synchronization cluster network, and an engine cluster network. The engine cluster network includes an electronic processor configured to receive a first message corresponding to either a session initiation protocol message or a timeout message, retrieve, from the state cluster network, a session initiation protocol data object, initialize a state machine using the session initiation protocol data object and process the first message, transmit a timer request to the synchronization cluster network for managing a timer, transmit a second session initiation protocol message to a target entity based on the received first message, and transmit a second session initiation protocol message to the state cluster network.

SIP microservices architecture for container orchestrated environments

An incident management system with graphical user interface mechanisms for control of the routing of incoming calls and other information regarding a plurality of ongoing incidents. Thumbnail icons, each corresponding to a different defined geographic area, are displayed and, in response to a user input selecting a thumbnail icon, a map is displayed identifying a defined geographic area corresponding to the selected thumbnail icon with a plurality of call icons and at least one incident icon. The call icons each correspond to a different active incoming call from within the defined geographic area and are each positioned on the map accordingly. At least one of the displayed call icons is assigned to an incident group and an incident icon is displayed for each ongoing incident managed by the system to which at least one displayed call icon has been assigned.

Incident management system and method with card-based workflow integration and map thumbnail hot zones

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Gatineau, Canada

Nicolas Therrien