Meta Platforms, Inc.

Nicholas Robin

Emmanouil Koukoumidis

Aleksey Sergeyevich Fadeev

Jason Schissel

Shane Haladuick

Fuchun Peng

Fuchen Peng

In one embodiment, a method includes, by a client system, receiving a user input from the first user of an online social network, where the user input is associated with a subject and an intent, determining whether one or more agents associated with the intent are able to resolve the user input, identifying, responsive to determining that the one or more agents are not able to resolve the user input, one or more entities related to the subject, where each identified entity is connected to the first user via the online social network, and presenting, at the client system, one or more recommendations to the first user corresponding to the one or more entities.

Suggestions for fallback social contacts for assistant systems

In one embodiment, a method includes receiving a user input by a user from a client system associated with the user, parsing the user input to identify a subject and intent of the user input, determining whether one or more agents associated with the identified intent are able to resolve the user input, identifying one or more entities related to the identified subject of the user input responsive to determining that the one or more agents are not able to resolve the user input, calculating a subject-association score for each of the one or more entities, ranking the one or more entities based on their respective subject-association scores, and sending, to the client system, instructions for presenting one or more recommendations to the user corresponding to one or more of the entities having a ranking greater than a threshold ranking.

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Seattle, WA, United States of America

Nicholas Robin