International Business Machines Corporation

Nicholas Joseph Keller

Oliver Birch

Jason Howard Cornpropst

Arvin Bhatnagar

Victoria L Birch

In an approach for retrieving and presenting data in a structured view from a database, a processor receives a request from a user for accessing data in the database based on a business object. The business object may be a configuration file that defines the data and how the data is to be retrieved from the database. A processor retrieves the business object. A processor determines, based on the business object, a location in the database to get the data. A processor retrieves the data from the database based on the business object. A processor formats the data based on the business object. A processor performs a post process on the data based on the business object. A processor returns the data to the user.

Retrieving and presenting data in a structured view from a non-relational database

A method and structure for the invention forwards a request for voice instructions from the XML browser to a call control protocol to CCXML/Voice XML converter. The invention converts the request for voice instructions to the call control protocol using the converter and forwards the request for voice instructions from the converter to the control point. The control point returns voice instructions to the converter, and the converter, in turn, converts the voice instructions from the call control protocol to CCXML/Voice XML. This process next returns voice instructions from the converter to the CCXML/Voice XML browser and the XML browser executes the voice instructions using the XML browser. Then, the invention runs an application on a CCXML application server connected to said CCXML/Voice XML browser.

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Acworth, GA, United States of America

Nicholas Joseph Keller