International Business Machines Corporation

Nicholas Calvin Schambureck

Hugh Edward Hockett

Jose I Ortiz

Giribabu V Paramkusham

Christopher M Laffoon

Joseph A Bohn

James C Riordan

Kristin R Whetstone

Keith Rafferty

Howard R Davidson

Harish Sukhwani

Francis Gerard Malin

Sebastian Ramirez Rodriguez

A technique for use by a first system of computers sharing a common IP address, the technique including the following operations: (i) transferring a first software bundle of files to a public repository (PR); (ii) requesting a current version of the first file list from the PR; (iii) receiving the current version of the first file list from the PR; (iv) generating a current version file list file (CVFLF) based on the current version of the first file list; and (v) storing the CVFLF at a first storage location from which the CVFLF can be downloaded.

Storing a file list for a public file repository as a file to avoid rate limits on file list requests

Specific example debugging sessions are used to generate a generic decision tree (flow diagram) for use in future debugging sessions. Debug metadata is recorded for each debugging session. The debug metadata includes log file accesses and key traces. A generic decision tree is generated for use in future debugging sessions. Each file accessed by a developer during debug sessions creates a node in the generic decision tree. Branches of the decision tree are created between the nodes by aggregating the plurality of debug sessions together based on similarities and differences among the file accesses and results for the various debug sessions. The recorded metadata is genericized by identifying specific actions taken by developers and specific results thereof. The actions and results are abstracted to create more general types of actions and results such that the generic decision tree is applicable to a wider variety of problems in the software program.

Debug session tree recorder with generic playback

Responsive to detecting a failure in a computer system determined by receiving a trap from at least one component integrated in the computer system, a notification to a recipient may be transmitted. A service ticket is created associated with the failure. One or more other problem events occurring during the failure is detected and an indication that the other problem events occurred during the failure is recorded. Notifying the recipient during the failure, of the one or more other problem events, is prevented. Responsive to detecting a resolution of the failure, the service ticket is updated with the other problem events with the indication that the other problem event occurred during the failure.

Contacting remote support (call home) and reporting a catastrophic event with supporting documentation

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Rochester, MN, United States of America

Nicholas Calvin Schambureck