Avaya Inc.

Nic Benner

Jean Meloche

A global identifier is generated based on the initiation of a communication session in a network. The global identifier is sent during the initiation of the communication session. For example, in a Session Initiation Protocol (SIP) INVITE, the global identifier is passed as the communication session progresses across the network. The communication session is logged based on the global identifier in a communication log. A map of the communication session is built from the session log based on the global identifier. The map includes all the elements that were involved with the communication session. In another embodiment, the global identifier is used to for a communication session that is sent across multiple disparate networks. The global identifier is passed in-band during the establishment of the communication session across the disparate networks.

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Northglenn, CO, United States of America

Nic Benner