Intuit, Inc.

Ngoc Nhung Ho

Grace Wu

Susrutha Gongalla

Shashank Shashikant Rao

Vaibhav Sharma

Carly Wood

Meng Chen

Linxia Liao

Bei Huang

Prasannavenkatesh Chandrasekar

Neo Yuchen

Shanshan Tuo

Divya Beeram

Tomer Tal

Valentin Vrzheshch

Brooke Henderer

Certain aspects of the present disclosure provide techniques for recommending trip purposes to users of an application. Embodiments include receiving labeled travel data from the application running on a remote device including a plurality of trip purposes. Embodiments include building a topic model representing words associated with a plurality of topics. Embodiments include training a topic prediction model, using the plurality of topics and one or more features derived from each of the plurality of trip records, to output a topic based on an input trip record. Embodiments include training a purpose prediction model, using the topic model and the plurality of trip purposes, to output a trip purpose based on an input topic. The trip purpose may be recommended to a user via a user interface of the application running on the remote device.

Method for predicting trip purposes based on input topics utilizing a purpose prediction model

Aspects of the present disclosure provide techniques for training a machine learning model. Embodiments include receiving a historical support record comprising time-stamped actions, a support initiation time, and an account indication. Embodiments include determining features of the historical support record based at least on differences between times of the time-stamped actions and the support initiation time. Embodiments include determining a label for the features based on the account indication. Embodiments include training an ensemble model, using training data comprising the features and the label, to determine an indication of an account in response to input features, wherein the ensemble model comprises a plurality of tree-based models and a ranking model.

Account prediction using machine learning

Aspects of the present disclosure provide techniques for classifying a trip. Embodiments include receiving, from a plurality of users, a plurality of historical trip records. Each of the plurality of historical trip records may comprise one or more historical trip attributes and historical classification information. Embodiments include training a predictive model, using the plurality of historical trip records, to classify trips based on trip records. Training the predictive model may comprise determining a plurality of hot spots based on the historical trip records, each of the plurality of hot spots comprising a region encompassing one or more locations, and associating, in the predictive model, the plurality of hot spots with historical classification information. Embodiments include receiving, from a user, a new trip record comprising a plurality of trip attributes related to a trip and using the predictive model to predict a classification for the trip based on the trip record.

Method and system for smart detection of business hot spots

Certain aspects of the present disclosure provide techniques for intelligent grouping of travel data for review through a user interface. In one example, a method for providing grouped travel data to a user interface of an application includes receiving travel data from an application running on a remote device; generating one or more travel data-based features from the travel data thereby creating featurized travel data; applying a pattern mining technique to the featurized travel data to detect a plurality of patterns in the featurized travel data; for each trip record in the featurized travel data: determining a plurality of trip record groups in which the trip record falls based on the plurality of patterns; and adding the trip record to a trip record group of the plurality of trip record groups according to a prioritization scheme; and transmitting the trip record group to the application running on the remote device.

Identification of grouping criteria for bulk trip review in getting tax deductions

Certain aspects of the present disclosure provide techniques for intelligent grouping of travel data for review through a user interface. In one embodiment, a method for providing grouped travel data to a user interface of an application, comprises: receiving a plurality of trip records from an application running on a remote device; providing a first subset of the plurality of trip records to a prediction model; providing a second subset of the plurality of trip records to a model training module; receiving labels for each trip record of the first subset of the plurality of trip records from the prediction model; grouping the first subset of the plurality of trip records based on the received labels; and transmitting the grouped first subset of the plurality of trip records to the application running on the remote device.

Intelligent grouping of travel data for review through a user interface

A method and system identify assistance offerings that are likely to be relevant to users of a data management system. The method and system utilize a multivariate random forest regression machine learning process to train an assistance offerings recommendation model to recommend relevant assistance offerings to users of the data management system. The multivariate random forest regression machine learning process replaces zero values in the training set data with negative numbers to increase the accuracy of the machine learning process.

Method and system for recommending assistance offerings

Method for predicting trip purposes using unsupervised machine learning techniques

Certain aspects of the present disclosure provide techniques for providing personalized groups of travel data for review through a user interface. Embodiments include receiving trip records associated with a user from an application running on a remote device, providing the trip records to a prediction model, and receiving a plurality of groups from the prediction model, each group of the plurality of groups comprising a subset of the trip records. Embodiments include providing each group of the plurality of groups to a personalization model, the personalization model having been trained based on user feedback to determine personalization scores for each group of the plurality of groups. Embodiments include receiving a personalization score for each group of the plurality of groups from the personalization model and transmitting one or more groups selected based on the personalization scores to the application to be displayed via the user interface.

Growing community of inventors

Mountain View, CA, United States of America

Ngoc Nhung Ho