I2 Technologies Us, Inc.

I2 Technologies, Inc.

Alcatel Lucent

Webad Campaign Analytics, LP

Neil K Dholakia

Bruce C Macartney-Filgate

Erik Lee Huddleston

Howard R Courts

Craig L Dunn

Timothy J McHyde

Brian J Huddleston

Jacob P Poorte

Carolyn C Faour

Edward S Pelley

Bryan P Tacker

Thomas A Palkot

William Lance Eason

David Harvey

Edelmiro Perez, Jr

Events generated by customer interaction during an internet-based session are made available for use by a system for tracking the effectiveness of web advertising campaigns. Event occurrences are collected for evaluation to determine whether campaign goals are being met. Campaigns are defined by rules indicating which ad content is to be displayed to which customers. Event types to be reported are selected depending on the needs of the particular campaign.

Web campaign promotion system and method

Various systems and methods for identifying and calling functions to perform various tasks. One aspect provides a method of exposing a set of device-specific functions associated with a subscriber. In one embodiment, the method includes: (1) identifying service descriptions associated with the subscriber, (2) mapping end points associated with the subscriber to roles in at least one of the service descriptions and (3) collecting at least one function associated with the at least one role in the at least one of the service descriptions.

System and method for identifying and calling a function of a service with respect to a subscriber and service management system employing the same

A system for running applications such as may be used over the internet separates the logical workflow processes of the application from views presented to a user. Separate process flow modules are used to provide state code for executing transactional applications. Logical views are designated by these modules in response to user input. Actual views presented to a user are derived from these logical views according to the status of the user and the communication channel over which the transaction is being performed. Process flow modules can be reused with different sets of user interface views to provide a variety of user interfaces without significant recoding.

Workflow encapsulation in stateless environments

A system and method are provided for maintaining states for user sessions with a web system. Maintaining state includes receiving a request from a user that initiates a user session with the web system and processing the request to provide a web page to the user. Session data ( ) representing a state of the user session is stored in memory in a global session server ( ). Then, for each subsequent request associated with the user session, the subsequent request is received, and the session data ( ) is retrieved from the global session server ( ). The subsequent request is then processed using the session data ( ) to provide a web page to the user, and the session data ( ) is changed to reflect the processing. The session data ( ) is then updated in the global session server ( ). The global session server ( ) thereby stores session data ( ) unique to each user session accumulated over multiple web transactions. In one implementation, the session data ( ) includes name/value pairs where the values can be self describing objects such as text, numbers, arrays, and interfaces to other objects.

System and method for maintaining a state for a user session using a web system

An enterprise interaction hub ( ) is disclosed which includes a number of layers that interact to manage an enterprise web system. An interaction layer ( ) receives requests to the enterprise web system and returns responsive web pages. A presentation layer ( ) is coupled to the interaction layer ( ) and generates the responsive web pages. A business layer ( ) is coupled to the presentation layer ( ) and provides business logic for use by the presentation layer ( ) in generating the responsive web pages. An integration layer ( ) is coupled to the business layer ( ) and interfaces with existing legacy data to provide the legacy data to the business layer ( ). A trend collection layer ( ) monitors and accumulates historical information from the interaction layer ( ), the presentation layer ( ), the business layer ( ) and the integration layer ( ). The trend collection layer ( ) also stores the historical information in a trend database ( ). A profile database ( ), accessible by the presentation layer ( ) and the business layer ( ), stores profile data, including data mined from the trend database ( ), that characterizes individual user access to the enterprise web system. The profile data is used by the presentation layer ( ) and the business layer ( ) to provide customized dynamic content in the generated web pages.

Enterprise interaction hub for managing an enterprise web system

An enterprise interaction hub (10) is disclosed which includes a number of layers that interact to manage an enterprise web system. An interaction layer (12) receives requests to the enterprise web system and returns responsive web pages. A presentation layer (14) is coupled to the interaction layer (12) and generates the responsive web pages. A business layer (16) is coupled to the presentation layer (14) and provides business logic for use by the presentation layer (14) in generating the responsive web pages. An integration layer (18) is coupled to the business layer (16) and interfaces with existing legacy data to provide the legacy data to the business layer (16). A trend collection layer (32) monitors and accumulates historical information from the interaction layer (12), the presentation layer (14), the business layer (16) and the integration layer (18). The trend collection layer (32) also stores the historical information in a trend database (36). A profile database (38), accessible by the presentation layer (14) and the business layer (16), stores profile data, including data mined from the trend database (36), that characterizes individual user access to the enterprise web system. The profile data is used by the presentation layer (14) and the business layer (16) to provide customized dynamic content in the generated web pages.

A system and method are provided for maintaining states for user sessions with a web system. Maintaining state includes receiving a request from a user that initiates a user session with the web system and processing the request to provide a web page to the user. Session data (220) representing a state of the user session is stored in memory in a global session server (212). Then, for each subsequent request associated with the user session, the subsequent request is received, and the session data (220) is retrieved from the global session server (212). The subsequent request is then processed using the session data (220) to provide a web page to the user, and the session data (220) is changed to reflect the processing. The session data (220) is then updated in the global session server (212). The global session server (212) thereby stores session data (220) unique to each user session accumulated over multiple web transactions. In one implementation, the session data (220) includes name/value pairs where the values can be self describing objects such as text, numbers, arrays, and interfaces to other objects.

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Austin, TX, United States of America

Neil K Dholakia