The Crawford Group, Inc.

Enterprise Holdings, Inc.

Neil Fitzgerald

Scott Stephens

Ryan Sven Johnson

Dave G Smith

Paul C Tucker

Derik Reiser

Kelli Jane Boruff

Hugues Belanger

Jeffrey Lee Everson

E Paul Reh

Robert Connors

Michele Muscarella Harmon

Ryan C Flynn

Jerome V Schmitt

Tom McAliney

Ryan Johnson

Tom Mcaliney

A number of techniques are disclosed for making it more convenient and efficient for customers to conduct various rental vehicle transactions. As an example, a technique for performing an automated pickup of a rental vehicle using a mobile device is disclosed. As another example, a technique for performing an automated return administration of a rental vehicle using a mobile device is disclosed. As another example, a technique for permitting customer to select a particular rental vehicle for a rental vehicle transaction using a mobile device is disclosed. Also disclosed is a technique for permitting a customer to keylessly start a rental vehicle using a machine-sensible item such as his/her mobile device without requiring the customer to possess a smart key.

Mobile device-enhanced rental vehicle transactions

Mobile device-enhanced pickups for rental vehicle transactions

A number of techniques are disclosed for making it more convenient and efficient for customers to conduct various rental vehicle transactions. As an example, techniques are disclosed for capturing and analyzing images of driver's licenses to assess a validity for the driver's licenses in support of various rental transactions.

Method and apparatus for driver's license analysis to support rental vehicle transactions

A method and apparatus are disclosed for expediting how rental vehicle reservations can be booked by employing deep-link uniform resource locators (URLs) that encode aspects of a rental vehicle reservation transaction to relieve users of a need to enter reservation data themselves when booking a rental vehicle reservation.

Method and apparatus for customer direct on-line reservation of rental vehicles including deep-linking

A method of processing a reservation transaction between a customer and reservation-booking entity via a computer network inter-connecting a customer computer with an automated reservation transaction processor, the reservation transaction requiring submission of at least three different types of reservation data from the customer for successful completion thereof, each reservation data type having one of a plurality of different values, wherein each reservation data type value is dependent upon other reservation data type values, the method including presenting an initial page for data value entry for a plurality of reservation data types, accepting for partial data entry data values for less than all of said reservation data types, and determining, on the basis of the interdependence of the different data values for the different reservation data types, a list of acceptable data values for any un-entered reservation data types. Also, the processor provides the customer with a less than full page summary section on many of the reservation booking pages, the summary section including a list of submitted data values for the reservation transaction and an edit link associated with each listed data value that is selectable to initiate a revision of its associated data value. Further, the present invention supports promotional deep-linking, promotion reservation with notification upon customer violation of the promotion rules, corporate account deep-linking, URL-based deep-linking, travel agent commission tracking, and various other features.

Growing community of inventors

Wildwood, MO, United States of America

Neil Fitzgerald