Oracle International Corporation

Neil D Evans

Gopalan Arun

Ramesh Vasudevan

Ramkrishna Chatterjee

Pradeep Seetharam

Ajay Kumar Singh

Sumit Chougule

A recovery workflow related to processing the cancellation of a subscription order is determined. A request for cancelling processing of the subscription order is received. A provisioning task related to the service, a stage related to the provisioning task and a state of execution related to the provisioning task is identified. A recovery workflow is executed based on the provisioning task related to the service, the stage related to the provisioning task and the state of execution related to the provisioning task.

Recovery workflow for processing subscription orders in a computing infrastructure system

Provisioning, managing and tracking of services provided by a cloud infrastructure system are described. A subscription order request from a customer for services provided by the cloud infrastructure system is received. A separation of roles performed by different customer entities in a customer's organization when the customer subscribes to services in the cloud infrastructure system is determined. The roles relate to providing information about different portions of the subscription order by the customer entities. Upon completion of the assigned roles by the relevant customer entities, the subscription order is provisioned to the customer.

Role assignments in a cloud infrastructure

Provisioning, managing and tracking of services provided by a cloud infrastructure system are described. A subscription order request from a customer for services provided by the cloud infrastructure system is received. A workflow is defined that includes steps to process the subscription order. The workflow enables a customer to gain access to services requested in a subscription order upon placing the subscription order without the customer having to wait until all the steps involved in processing the subscription order are complete.

Workflows for processing cloud services

Systems, methods, and other embodiments associated with event recording are described. One example method includes locally locking a record in an event data store corresponding to an event having a same event type as a given event when a prior occurrence of the given event has not yet been recorded. The event data store is updated to record the given event while the record is locked. One example system includes an event data store configured to store records corresponding to events, an event recorder configured to record event data in the event data store and a local lock actuable by the event recorder. The event recorder is configured to update the locked record to correspond to a received event.

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North Chelmsford, MA, United States of America

Neil D Evans