Diebold, Inc.

Diebold Self-service Systems Division of Diebold, Inc.

Diebold Nixdorf, Incorporated

Neil C Gromley

Dustin Cairns

Todd H Christian

Robert J Klatt

Allan R Bakerink

Mark Mahaffey

Gary Baker

Brian Wetrich

Mike Lawver

Rodney J Reese

B Scott Harroff

Donald S Nelson, Jr

Daniel S McIntyre

James Pellegrene

Steven R Davis

Edward J Ujhazy

Timothy Hoover

Mark A Douglass

Robert V Artino

Timothy M Dewell

Joseph Gagliano

Virgil Barnes

Mark A DePietro

Robert J Beck

Michael Suteu

Vincent Thomas Marmon

Allen R Bakerink

Larry R Gallagher

Michael Lawver

In an example embodiment, described herein is an automated transaction machines with dual customer interface displays of different sizes and different orientations, configured for selective use by a customer by selection of desired display option for a financial transaction.

Automated transaction machine with dual customer interface displays

A banking system that utilizes metrics in acquiring and processing event data related to financial transaction activity at a plurality of automated banking machines. Automated banking machine include sensors able to detect event data during a transaction. The event data can include transaction data related to the type of transaction, time analysis data related to duration of the transaction, and operational data related to machine components used in carrying out the transaction. The event data for automated banking machines can be obtained, analyzed, and stored. Statistical averages associated with the banking system machines can be determined in real time. The averages allow a respective machine to be compared to other machines with respect to operational efficiency. An alert can be issued concerning a statistical anomaly regarding the respective machine.

Time analysis of a banking system

Self-service terminal

In an example embodiment, a Vehicle sensor senses the arrival and departure of vehicles in a drive-through lane. In particular embodiments, the system can calculate and store time data corresponding to each vehicle. Time data can be processed to determine the duration of transaction activity in the drive-through lane.

Time analysis at a banking system controlled by data bearing records

An automated banking machine operates responsive at least in part to data read from data bearing records. The automated banking machine operates to read card data from user cards and to cause a determination to be made that the read data corresponds to at least one of a user and account that is authorized to operate the machine. The machine operates responsive at least in part to the determination to perform a transaction function and to cause the account to be assessed an amount corresponding to the transaction function. The machine includes a housing including a currency holding area, and operates to generate signals responsive to unauthorized access to the currency holding area.

Automated banking system with coin holder and electrically conductive trace

A banking system controlled by data bearing records utilizes metrics in acquiring and processing event data related to financial transaction activity at a plurality of automated banking machines. The system uses machine sensors to detect event data during a transaction. For each machine, the system can obtain, analyze, and store event data. The event data can include transaction data related to transaction type, time analysis data related to transaction duration, and operational data related to machine components used during the transaction. Statistical machine averages can be determined and compared by the system in real time. The system can produce statistics related to component performance, such as check reader performance in reading check data from generated check images. The system can also be used to detect and then alleviate potential problems, such as by causing a machine to perform an early sending of check images.

Unloading checks from an automated banking machine

In an example embodiment, a router that is configured to pass a pneumatic carrier therethrough and comprises a solid continuous curved tube, a tube rotational support, and a drive. The tube includes a first open end and a second open end opposed of the first open end. The tube rotational support is in operative supporting connection with the tube and enables the tube to rotate about an axis. The first open end is generally aligned with the first opening. In a first rotational position of the tube, the second open end is generally aligned with a first of the plurality of second openings. In a second rotational position of the tube, the second open end is generally aligned with a second of the plurality of second openings. The drive is operative to cause the tube to move between the first and second rotational positions.

Router for use with a pneumatic carrier suitable for banking systems

Banking system controlled responsive to data bearing records

A banking system controlled responsive to data bearing records utilizes a telephone system in acquiring, communicating, and/or processing time analysis data related to the duration of financial transaction activity in a drive-through lane of a bank facility. Vehicle sensors sense arrival and departure of vehicles in the drive-through lane. The system can calculate and store time data corresponding to each vehicle.

A banking system operates to provide vault access responsive to authorizing data read from data bearing records. The system selectively permits authorized individuals to access safety deposit boxes located in an interior area of the vault. An individuals's personal mobile device can wirelessly communicate user identifying data to a data reader of the system. A system data store includes data corresponding to authorized users of the vault. A system computer operates to cause a vault gate lock to electronically change from a locked condition to an unlocked condition in response to the data reader wirelessly receiving from the personal mobile device, user identifying data associated in the system data store with an authorized user of the vault.

Banking system that operates responsive to data read from data bearing records

Growing community of inventors

Kensington, OH, United States of America

Neil C Gromley