Toshiba Global Commerce Solutions Holdings Corporation

Neil A Girard

Brad Matthew Johnson

David John Steiner

Adrian Xavier Rodriguez

Dean Frederick Herring

Phuc Ky Do

John David Landers, Jr

Ankit Singh

Craig W Turner

Bobby Lewis Williams, Jr

Michael Schaefer

Erin Kendall Dorshorst

Pay stations in a retail store initiate customer transactions for customers. When a first pay station is unable to complete a customer transaction, it hands the transaction off to a second pay station that is able to complete the transaction. During hand off, the first pay station determines a first set of biometric and contextual data associated with the customers and sends that information to the second pay station. The second pay station then determines, independently, a second set of biometric and contextual data associated with the customers and compares it against the first set. Depending on the results of the comparison, customers are either granted or denied access at the second pay station to complete the transaction. Additionally, all biometric and contextual data are permanently destroyed without being saved to memory.

Real-time bio-metric / environmental capture and timed rematch

Method, computer program product, and system for augmenting a voice call with a user interface to provide a user visual access to a guided solution. The user interface is generated based on information such as a spoken language string received from a user using a user device with a display. The user interface including user interface elements for the guided solution is provided to the user via the display of the user device such that the user proceeds through the guided solution using the user interface during the voice call.

Dynamic user interface during a voice call session

A method of identifying an item as part of audited shopping can be provided by operating an edge device camera using a first operating parameter, detecting activity indicating a purchase of an item with view of the edge device camera, capture first image data for the item responsive to detecting the activity, processing the first image data to determine a shape of the item as viewed by the edge device camera, operating the edge device camera using a second operating parameter to capture second image data for the item that is greater than the first image data, responsive to determining that the shape of the item limits an accurate identification of the item using the first image data, processing the second image data to identify the item to provide an identified item, and operating the edge device camera using the first operating parameter.

Methods and systems including an edge device camera configured to capture variable image data amounts for audited shopping and related computer program products

A method, computer program product, and system are disclosed for compiling a virtual transaction for a person within an environment having a plurality of items. The method includes acquiring, using at least one visual sensor, first image information including a person. The method further includes identifying the at least one person from the first image information by classifying the person into a class. The method also includes acquiring second image information including the person and an item. The method further includes identifying a behavior of the person relative to the item, and updating, based on the identified behavior, the virtual transaction.

Method and system for associating multiple persons with a virtual transaction in an environment

Growing community of inventors

Pittsboro, NC, United States of America

Neil A Girard