Servicenow, Inc.

Neha Dube

David Terry

Parvathavardhini Shankaranarayanan

Saurabh Khetan

Rao Subrahmanyeswara Surapaneni

A system may include a central computational instance disposed within a remote network management platform, where the central computational instance provides authoritative representations of software application licensing information to other computational instances, and where the other computational instances are dedicated to respective managed networks. The system may also include a particular computational instance that is configured to receive a representation of particular software application licensing information for a particular software application installed within the particular computational instance. The representation may include a set of entitlements, where an entitlement of the set of entitlements, when activated for the particular computational instance, allows the particular computational instance use of one or more features of the particular software application that are associated with the entitlement, and where the entitlement, when deactivated for the particular computational instance, prevents the particular computational instance from using the one or more features.

Distribution and enforcement of per-feature-set software application licensing

Systems and methods for providing web analytics collection and analysis are disclosed. In some embodiments, a central instance control mechanism may be used to enable/disable collection from end-user web browsers. Web analytics may be collected to determine interaction of end-users with web page interfaces to one or more cloud-based service provider offerings. Interaction data may be used by design teams to address problems, improve performance, or generally enhance user experience among other things. Security mechanisms are disclosed to ensure that data may be collected based on contractual requirements or taking into account other restrictions that certain customers may impose on such collection and monitoring.

Growing community of inventors

Campbell, CA, United States of America

Neha Dube