Ringcentral, Inc.

Naveen Sanjeeva

Christopher Van Rensburg

Vi Dinh Chau

Anton Nikitin

Dieter W Rencken

Vlad Vendrow

Martin Arastafar

John C Wang

Nishit Rao

A method includes receiving a signal associated with an electronic meeting invitation for users to attend the electronic meeting. The users include members of an organization and at least one nonmember of the organization. Responsive to receiving the signal, an online collaborative team is automatically created within an online chat environment. The team members of the online collaborative team include the members and the at least one nonmember. In some embodiments, an online collaborative team account is automatically created for the at least one nonmember responsive to determining that the at least one nonmember has no online collaborative team account.

Collaborative communications environment and automatic account creation thereof

Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for determining availability statuses for users of a communication service provider system. One of the methods includes obtaining data identifying a plurality of availability status features for a user of a communication service provider system and a respective weight for each of the availability status features; determining a respective current value of each of the availability status features; and determining an aggregate user availability status based at least in part on the current values of the availability status features and on the weights for the availability status features.

System and method for determining availability statuses for users

Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for providing access to a visual phone menu is disclosed. One of the methods includes receiving a call request transmitted from a calling device to initiate a call to a recipient; saving state information associated with the caller's navigation through a voice response system; providing an option for the caller to select between receiving a visual phone menu (VPM) or continuing to listen to the voice response system menu; receiving a selection of the option to receive the VPM; providing the VPM to a client device including providing state information associated with the caller's navigation through the voice response system prior to the selection; and using the state information when the caller navigates back in the response tree using the VPM.

System and method for providing access to a visual phone menu

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Saratoga, CA, United States of America

Naveen Sanjeeva