Lyft, Inc.

Nathan Van Fleet

Suresh Pragada

Neil Pradip Shah

Matthew Allen Davis

Thanigaivel Ashwin Raj

Ramachandran Gurumoorthy

Eshaan Bhalla

Jayaprabhakar Kadarkarai

Fadi Ai Sayed Hassan

The present disclosure relates to systems, non-transitory computer readable media, and methods for detecting and providing a digital notification of whether a ridership error exists. For instance, a ridership error detection system identifies a transportation match between a requestor device and a provider device. The ridership error detection system determines one or more sets of provider-requestor consistency signals from the requestor device and the provider device across ride stages. For instance, the ridership error detection system analyzes location signals, IMU signals, audio signals, local wireless signals indicating distances between the requestor device and the provider device, and other signals to determine whether a ridership error exists. The ridership error detection system provides digital notifications to the provider device and the requestor device based on the ridership error determination.

Determining ridership errors by analyzing provider-requestor consistency signals across ride stages

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San Francisco, CA, United States of America

Nathan Van Fleet