United Services Automobile Association (usaa)

Nathan J Rowe

Richard R Rohrbough

Stephen Holloway

Lea B Sims

Michael Aaron McGlasson

Joseph Wall

Gualberto Camacho

Melisa Izaguirre

Emily Eaton

Paul LaFleur

Vijay Jayapalan

Minya Liang

Jeffrey William Gallagher

Enrique A Tamayo

Elizabeth Guerrero

Nicole Calderon

Wesley Purcell

Luis Mireles

Felisa Flores

David W Gaither

A system may include a processor that may receive account information having a plurality of transactions associated with a bank account. The processor may then determine an expected burn rate of funds based on the account information, determine an expected savings balance at a first time based on the account information and the expected burn rate, generate an event in response to the expected savings balance being below a threshold, and send an alert including the event to a computing device associated with the user. The alert may indicate a status of the expected savings balance via an electronic display of the computing device.

Systems and methods for generating account forecast alerts

Methods and systems described in this disclosure describe an integration of video sessions across platforms, transforming the user experience. In some embodiments, a user can participate in an interaction via a channel. Next, the system can determine whether the interaction is eligible for a video session with a representative. When the interaction is eligible for the video session, an option for the video session can be displayed on a user interface of the device. After receiving a request for the video session, the video session can be routed to a uniquely skilled representative, where the uniquely skilled representative is determined based, at least in part, on the interaction.

Systems and methods for integrating and conducting video sessions

Display screen or portion thereof with a payday forecast graphical user interface

Display screen or portion thereof with graphical user interface

Methods and systems described in this disclosure describe an integration of video sessions across platforms, transforming the user experience. In some embodiments, a user can participate in an interaction via a channel. Next, the system can determine whether the interaction is eligible for a video session with a representative. When the interaction is elgible for the video session, an option for the video session can be displayed on a user interface of the device. After receiving a request for the video session, the video session can be routed to a uniquly skilled representative, where the uniquely skilled representative is determined based, at least in part, on the interaction and a location of the device.

Growing community of inventors

San Antonio, TX, United States of America

Nathan J Rowe