Motorola Solutions, Inc.

Nathan Babcock

Randy L Ekl

Systems and methods are described for automatically assigning roles for an incident to user profiles using machine learning techniques to optimize the overall suitability of the automatic role assignments and to adapt to manual role reassignments. One or more roles of a plurality of roles for an incident are automatically assigned to each user profile of a plurality of user profiles by the computer-based system applying a combinatorial optimization routine. An indication is displayed on a screen of a determined relative suitability of a first user profile for each role of the plurality of roles. The computer-based system is configured to receive a manual reassignment selection of a different role of the plurality of roles to be assigned to the first user profile and the combinatorial optimization routine is updated based on the manual reassignment selection.

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Tucson, AZ, United States of America

Nathan Babcock