Salesforce Com, Inc.

Salesforce, Inc.

Nate Botwick

Diana Berlin

Yang Su

Pedram Razavi

John Arlan Brock

Merwan Hade

Justin Edmund

Norris Lee

Ben Cronin

Anh Khuc

Andrew Michael Chung

Kevin Gibbs

Rajeev Nayak

Scott Lee Goodfriend

Christopher Masterson

Julie Tung

Bret Taylor

Patrick Linehan

Shrey Banga

Matthew Chan

David Engelberg

Lindsey Simon

Andy Chung

Drew Hamlin

Nikrad Mahdi

Sophia Westwood

Kyle Meyer

Christopher De La Iglesia

Dave Engelberg

Dan Willhite

Matt Chan

Chris Masterson

Disclosed herein are system, method, and computer program product embodiments for sharing of collaborative documents with users via instant messaging. In one aspect, a collaborative application is configured to display one or more user interfaces associated with a collaborative application that allows a user to engage in a real-time chat between and among one or more users. The collaborative application may also present one or more user interfaces that allow the user to select one or more references of collaborative documents stored at a remote document datastore, and then share these references of collaborative documents with one or more users in the real-time chat. In one example, these references may be represented in real-time chat as a user interface element that visually present the collaborative document title and associated collaborative document pictogram or icon.

Sharing of collaborative documents with users via instant messaging

Disclosed herein are system, method, and computer program product embodiments for providing a security model to customizable live applications in a cloud collaboration platform. The security approach may dedicate a frame to each live application, serving the frame from a different domain than a document in which the live application is embedded. This approach ensures that more stringent security requirements may be required of the live application and allows the data presented to the live application to be narrowly tailored. The security model may further leverage sandbox attributes and content-security policies to restrict the behavior of sandboxed and non-sandboxed live applications in accordance with best security practices.

Security model for live applications in a cloud collaboration platform

Disclosed herein are system, method, and computer program product embodiments for providing offline capabilities to customizable live applications in a cloud collaboration platform. The cloud collaboration platform may provide offline functions and a data application programming interface to devices connecting to the cloud collaboration platform. The offline capabilities allow devices to store data related to documents and customizable live applications in a local cache. The offline capabilities retrieve data from and store modifications to data within the local cache. The cloud collaboration platform may subsequently process the changes and determine if conflicts arise, resolving conflicts where appropriate and possible. The cloud collaboration platform may then determine a final state for a record, return the final state to the devices, and update the local caches.

Offline capabilities for live applications in a cloud collaboration platform

Described herein are a system, apparatus, device, method, and/or computer program product embodiments and/or combinations and sub-combinations thereof for displaying a live database record in a chat session. In a given embodiment, a collaborative communications system may cause display of a subset of fields the database record in a chat session. The collaborative communications system may detect activation of the chat session. The collaborative communications system may retrieve the current values of the subset of fields. Upon retrieval, the collaborative communications system causes display of the subset of fields of the database record including an updated value for a field in the chat session.

Live database records in a chat platform

Disclosed herein are system, method, and computer program product embodiments for providing a data model application programming interface ('API') to customizable live applications in a cloud collaboration platform. The cloud collaboration platform provides data storage, a data model, and an API to embedded third-party live applications to allow the live applications to securely create, store, and access data within the cloud collaboration platform. The data model allows records stored in the cloud collaboration platform to sync independently, merge intelligently, and function offline.

Data model API for live applications in a cloud collaboration platform

Provided herein are system, apparatus, device, method and/or computer program product embodiments, and/or combinations and sub-combinations thereof for displaying a database record in a chat platform. In a given embodiment, a server may detect a request to launch a search window, including an input field. The server may cause the display of the search window, including the input field, in response to detecting the request to launch the search window. The server may receive a string via the input field. The server may query a database for a database record matching the string. The server may receive a selection of the database record from the chat participant. The server may cause display of a subset of fields of the database record in the chat session.

Displaying a database record in a chat platform

Display screen or portion thereof with animated graphical user interface

Display screen or portion thereof with graphical user interface

Disclosed herein are system, method, and computer program product embodiments for providing a rich text box to customizable live applications in a cloud collaboration platform. The rich text box component may extend styles and functions performed within a document editor in the cloud collaboration platform to customizable live applications. This extension ensures a consistent user experience where the behavior of text-editing in live application mirrors that of the standardized document editor. Additional functionality, such as mentions and auto-completions, may be performed by the rich text boxes embedded in a live application without adding to the code base of the live application, complicating design decisions, and/or circumventing the security requirements of a live application.

Rich text box for live applications in a cloud collaboration platform

Growing community of inventors

San Francisco, CA, United States of America

Nate Botwick