Salesforce Com, Inc.

Nandini Suresh Kumar

Na Cheng

Weiping Peng

Jacob Nathaniel Huffman

Son Thanh Chang

Feifei Jiang

Khoa Le

Christopher Larry

Computing systems, database systems, and related methods are provided for recommending values for fields of database objects and dynamically updating a recommended value for a field of a database record in response to updated auxiliary data associated with the database record. One method involves obtaining associated conversational data, segmenting the conversational data, converting each respective segment of conversational data into a numerical representation, generating a combined numerical representation of the conversational data based on the sequence of numerical representations using an aggregation model, generating the recommended value based on the combined numerical representation of the conversational data using a prediction model associated with the field, and autopopulating the field of the case database object with the recommended value.

Dynamic field value recommendation methods and systems

Growing community of inventors

San Francisco, CA, United States of America

Nandini Suresh Kumar