Microsoft Technology Licensing, LLC

Nandeesh Channabasappa Rajashekar

Jeffrey William Pasternack

Bing Zhao

Arpit Dhariwal

Nimesh Madhavan Chakravarthi

Birjodh S Tiwana

Adam Leon

Chung Yu Wang

Techniques for generating diverse smart replies using a synonym hierarchy are disclosed herein. A computer system may detect that a first set of one or more messages having first content has been transmitted from a first computing device of a first user to a second computing device of a second user, determine a plurality of candidate replies based on the first content of the first set of one or more messages, and then select a plurality of smart replies from the plurality of candidate replies using a hierarchical graph data structure and at least one diversity rule. The selecting of the plurality of smart replies comprises omitting at least one of the plurality of candidate replies from selection based on the at least one diversity rule, which limits a number of the plurality of smart replies that have a common parent node.

Generating diverse smart replies using synonym hierarchy

Disclosed are systems, methods, and non-transitory computer-readable media for a sequence to sequence to classification model for generating recommended messages. A messaging system generates, using a sequence to sequence encoder, an embedding vector from a message being transmitted as part of a communication session, the sequence to sequence encoder having been trained based on historical message data that includes messages transmitted between users of the messaging system. The messaging system determines, based on the embedding vector, a set of candidate responses for replying to the first message, the set of candidate responses being a subset of a set of available responses. The messaging system selects, from the set of candidate responses, a set of recommended responses to the first message, and causes the set of recommended responses to be presented by a client device of a recipient user of the first message.

Sequence to sequence to classification model for generating recommended messages

Disclosed are systems, methods, and non-transitory computer-readable media for generating recommended responses based on historical data. A messaging system receives a message as part of a communication session between a first client device and a second client device. The message originated from the first client device. The messaging system determines, using the message as input in a statistical model, a set of candidate responses for replying to the message. The statistical model was generated based on historical message data transmitted as part of previous communication sessions between a plurality of client devices. The set of candidate responses is a subset of a set of available candidate responses. The messaging system determines, based on a set of candidate selection rules, a subset of the candidate responses yielding a set of recommended responses to the message, and causes the set of recommended responses to be presented on the second client device.

Generating recommended responses based on historical message data

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Nandeesh Channabasappa Rajashekar