American Express Travel Related Services Company, Inc.

Nageshwara R Chirravuri

Sathish B Muthukrishnan

Premkumar Manivannan

John G Bruno

Sibish Neelikattil Basheerahammed

Thomas L Bethke, Ii

Danielle R Cloud

James D Vaughn

Umesh Singh Chauhan

Mark R Reese

Ashish Kumar

Sastry V S M Durvasula

Priyadarshini Koul

Sibish Basheer

Ravi Govindasamy

Varun Sood

Sohail Zafar

A contextual services delivery system that may deliver different contextual services to a smartphone and/or a POS terminal in response to a context environment, which can provide a user with a customized contextual services experience. In one embodiments, the system may be configured to identify a mobile device of a user entering a store location based on a POS terminal detecting the mobile device. The system can cause a display of an inventory of products for the store location and receive a selection of a product. A payment amount for the product can be displayed on the mobile device. An additional product can be selected based on a context characteristic of the product. An update for the additional product can be displayed on the mobile device. An acceptance of the additional product from the mobile device can be received. The payment amount is modified at the POS terminal.

Linking a context environment to a context service

Systems and methods for presenting a personalized value added offer during an advanced verification process are provided. An access control server may receive an enrollment verification request comprising data relating to an account holder. The server may determine an enrollment status of the account holder and determine a value added offer based on the account holder. The server may display an advanced verification interface for user input. The advanced verification interface may include the value added offer and/or a security credential prompt. The server may personalize the advanced verification interface and/or the value added offer based on monitoring the system and compiling historical transaction data.

Presenting a personalized value added offer during an advanced verification process

A contextual services delivery system may comprise a services repository containing services instructions and a contextual services delivery module. The contextual services delivery module may deliver different contextual services to a smartphone and/or a POS terminal in response to a context environment, in order to provide a user with a customized contextual services experience.

A method comprises receiving, by a computer-based system for processing a transaction, a notification that a transaction account holder has taken an action, taking, in near real time, an action in response to the action taken by the transaction account holder, and/or communicating with a web-client associated with the transaction account holder in response to the action taken by the transaction account holder. The communicating with the web-client may occur in near real time.

Transactions with reward points

System and method for contextual services experience

Systems and methods for processing transactions

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Chandler, AZ, United States of America

Nageshwara R Chirravuri