Verizon Data Services Inc.

Verizon Patent and Licensing Inc.

Verizon Services Corporation

Gte Communication Systems Corporation

Telesctor Resource Group, Inc.

Telesector Resources Group, Inc.

Nagendra Kunuturi

Mahesh Rajagopalan

Craig L Reding

Christopher L Helbling

John R Reformato

John Herman Wurster

Stephen Paul Brennan

Robert A Chingon

Ravi Penumatsa

Sandeep Chakraverty

Byron M Pinto

Brian Frederick Roberts

Afshin Moshrefi

Ramkumar Katchapeswaran Mambakkam

Jagmit Singh

John H Wurster

Methods and systems for managing a call in real-time are disclosed. Methods and systems consistent with the present invention manage a call in real-time based on input from a user. A service center receives information pertaining to a call to the user from a service control point and sends a notification of the call to a device associated with the user. The service center receives a response to the notification from the user. Thereafter, the service center instructs the service control point to connect the call based on the response.

Methods and systems for call management with user intervention

Methods and systems for establishing a computer-enhanced conference call are disclosed. Methods and systems consistent with the present invention establish a computer-enhanced conference call between a plurality of users, including an initiating user. A service center detects a computer-enhanced conference call event that was previously configured by the initiating user. Conference users associated with the computer-enhanced conference call event are thereafter contacted. After at least one response from the conference users is received, a conference call between the initiating user and the conference users is established based on the at least one received response. The service center also establishes a collaboration between the initiating user and conference users that are authorized to participate in the collaboration.

Methods and systems for computer enhanced conference calling

Methods and systems for routing a communication to a preferred device are disclosed. A service center consistent with the present invention is operable to receive information pertaining to a communication to a user from a calling party, and retrieve data corresponding to the user using the received information. The service center also determines a preferred device of the user based on the retrieved data, wherein the preferred device is one of a plurality of devices associated with the user. Thereafter, the service center ascertains whether the preferred device of the user requires a new mode of delivery, and routes the communication to the preferred device of the user based on the ascertaining.

Methods and systems for automatic forwarding of communications to a preferred device

Methods and systems for initiating a collaboration between users are disclosed. An application server receives information pertaining to a call to a first user placed by a second user. A notification server sends notification of the call to a device associated with the first user. A network access server may then receive a response to the notification. Thereafter, the notification server sends a notification of a collaboration request to a device associated with the second user based on the response, and the application server initiates a collaboration between the first user and the second user based on a determination that the second user accepts the collaboration request.

Methods and systems for CPN triggered collaboration

Growing community of inventors

Irving, TX, United States of America

Nagendra Kunuturi