Slack Technologies, Inc.

Salesforce, Inc.

Myles Grant

Andrew King

Callum Henderson-Begg

Elizabeth Johnston

Daniel Stewart Butterfield

Noah Weiss

Serguei Mourachov

Sri Vasamsetti

Renaud Bourassa-Denis

Jason Liszka

Sean Rose

John Gallagher

Brenda Jin

Isabella Tromba

Ilan Frank

Leah Jones

Elizabeth Clemenson

Paul Rosania

Yingyu Sun

Samantha Stoller

Eric Vierhaus

Yongxing Deng

Michael Demmer

Christopher Sullivan

Shanan Delp

Todd Lindsay Wirth

April Underwood

Gregory Pelly

Matthew Mullen

Todd Wirth

The disclosure generally relates to an enterprise group-based communication system. Group-based communication channels may be created and access by client devices associated with users within the enterprise group-based communication system that have various identifiers associated therewith.

Method, apparatus, and computer program product for authorizing and authenticating user communication within an enterprise group-based communication platform

Managing organization disconnections from a shared resource of a communication platform is described. In a sharing approval repository of a communication platform, a shared resource can be associated with a host organization identifier and a non-host organization identifier. In an example, in response to receiving, from a user computing device associated with the host organization identifier or the non-host organization identifier, a resource disconnection request comprising a disconnecting organization identifier and a resource identifier associated with the shared resource, the sharing approval repository can be updated to add a disconnection indication for the resource identifier in association with the disconnecting organization identifier. The disconnection indication can restrict access, of users of a disconnected organization, to data associated with the shared resource that is stored in a live shared resource repository and can cause a static shared resource to be presented based on a selection input corresponding to the shared resource.

Methods, apparatuses and computer program products for managing organization connections in a group-based communication system

Techniques for performing dynamic profile reconciliation in a communication system. A server computing system may identify two or more user profiles corresponding to a same user that is associated with the communication system. The server computing system may integrate historical data associated with the two or more user profiles into a single user profile (e.g., a destination user profile). The historical data may include messages sent and/or received via the two or more user profiles, files associated with the messages, metadata corresponding to each message, and the like. Responsive to combining the two or more user profiles into the single user profile, the server computing system may delete at least one of the two or more user profiles, storing the combined data in association with the single user profile.

Dynamic profile reconciliation in group-based communication systems

Techniques for dynamically converting a communication channel associated with a communication channel from a communication channel associated with a single organization to a shared communication channel associated with two or more organizations. The communication channel may have associated therewith member profiles associated with a first organization and one or more guest profiles associated with one or more other organizations that are different from the first organization. A server computing system may convert the communication channel to a shared communication channel based on a determination of eligibility for conversion. The server computing system may generate one or more user interfaces associated with the member profiles and the one or more guest profiles, enabling members and guests to communicate via the shared communication channel.

Dynamic channel conversion in group-based communication systems

Methods, apparatus and computer program product that may include receiving, by one or more servers of a group-based communication platform and from a client of a first user with administrative privileges and associated with a first organization, a request to generate a shared communication channel on the group-based communication platform. A shared communication channel may be generated based on the request. A second request may be received by the one or more servers to provide at least one second user associated with a second organization access to the shared communication channel. Access may be provided to the second user. A message communication may be rendered in a shared communication channel interface associated with the shared communication channel with a graphical indicator that indicates the message communication is associated with the first organization.

Method, apparatus and computer program product for generating externally shared communication channels

The Messaging Search and Management Apparatuses, Methods and Systems ('MSM') transforms message, ranking request inputs via MSM components into work graphs, ML structure input data, ML structure, ranking response outputs. A work graph generation request that includes group level access control data may be obtained. A set of metadata access control carrying messages, a set of users, a set of channels, and a set of topics with access control data corresponding to the group level access control data may be determined. A user priority score for each of the other users, a channel priority score for each of the channels, and a topic priority score for each of the topics, from the perspective of each user, may be calculated. A work graph data structure may be generated that includes, for each user, data regarding the calculated user priority scores, channel priority scores, and topic priority scores.

Messaging search and management apparatuses, methods and systems

Computing systems, apparatuses, computer-implemented methods, and computer program products are disclosed for creating a shared communication channel in a group-based communication platform having a plurality of database shards. An example computer-implemented method includes generating a shared communication channel shard that is assigned a shared communication channel identification, a first set of shared communication channel attributes associated with a first group identification, and a second set of shared communication channel attributes associated with a second group identification. The method further includes generating first and second externally shared group-based shared communication channel interfaces based on the first and second sets of shared communication channel attributes, respectively. The method further includes transmitting the first and second externally shared group-based shared communication channel interfaces to a first client device associated with the first group identification and a second client device associated with the second group identification, respectively.

Methods, apparatus and computer program product for causing a rendering of a graphical icon associated with a message communication, wherein the message communication is received in a shared communication channel in a group-based communication platform. The graphical icon comprises a user avatar associated with a sender of the message communication and a group icon indicating association of the message communication with a group. A computer-implemented method may include receiving, from a first client and in a shared communication channel on the group-based communication platform, a message communication; transmitting, to a plurality of clients associated with the shared communication channel, the message communication; and causing rendering of the message communication with a first graphical icon within a shared communication channel interface associated with the shared communication channel, wherein the first graphical icon comprises (i) a first user avatar indicating that the message communication is associated with the first user, and (ii) a first group icon indicating that the message communication is associated with the first group identification.

Multi-organization shared channels are described. An instruction to create a communication channel on a group-based communication platform can be received. The communication channel can be associated with a first organization that is registered with the group-based communication platform. At least two other organizations can be associated with the communication channel, wherein a first one of the at least two other organizations is associated with a second organization that is different than the first organization and a second one of the at least two other organizations is associated with a third organization that is different than the first organization and the second organization, and wherein based at least in part on associating the at least to other organizations with the communication channel, the communication channel is a shared communication channel that is accessible by one or more users associated with the first organization, the second organization, or the third organization.

Creating a shared communication channel in a group-based communication platform is described. A shared communication channel generation request associated with a first organization identifier and a second organization identifier can be received from a first client associated with the first organization identifier. A shared communication channel acceptance request can be sent to a second client associated with the second organization identifier. Based at least in part on receiving a shared communication channel acceptance notification, wherein the shared communication channel acceptance notification includes an electronic approval to associate the shared communication channel identifier with the first organization identifier and the second organization identifier, transmitting, to each of the first client and the second client, a shared group-based communication channel interface of the shared communication channel.

Methods, apparatus and computer program product for creating an externally shared communication channel in a group-based communication platform are described herein. An externally shared communication channel generation request can be received, which can include a first group identification and a second group identification. In response to determining that a client device is associated with the first group identification and/or the second group identification, an internally shared communication channel list and an externally shared communication channel list can be displayed in the channel list pane of the group-based communication interface. The externally shared communication channel list can be associated with one or more externally shared communication channels. In an example, the channel list pane can further comprise an externally shared communication channel status indicator associated with individual of the one or more externally shared communication channels that indicates that an associated group-based communication channel is externally shared.

Growing community of inventors

San Carlos, CA, United States of America

Myles Grant