Verint Americas Inc.

Murali Mohan Reddy Nareddy

Jamie Richard Williams

Marc Adam Calahan

Robert John Barnes

A system for data recording across a network includes a session border controller connecting incoming data from the network to an endpoint recorder. A load balancer is connected to the network between the session border controller and the endpoint and receives the incoming data from the session border controller, wherein the load balancer comprises computer memory and a processor configured to parse the incoming data into video data and audio data according to identification protocols accessible by the processor from the computer memory. A recording apparatus includes recording memory that receives the incoming data from the load balancer, stores a duplicate version of the incoming data in the recording memory, and connects the incoming data to the endpoint.

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Alpharetta, GA, United States of America

Murali Mohan Reddy Nareddy