Cisco Technology, Inc.

Ca, Inc.

Synamedia Limited

Mukul Jain

Labhesh Patel

Shmuel Shaffer

Sanjeev Kumar

Joseph Khouri

Alan Darryl Gatzke

Laurent Philonenko

Shantanu Sarkar

Randall Paul Joseph Ethier

Vinod Katkam

Jochen Weppner

Christopher Edwin Pearce

Randall Bernard Baird

Amit Prakash Barave

Aaron Tong

Daniel Shaffer

Martin Rudolf Eppel

Arturo A Rodriguez

Cullen F Jennings

Rajneesh Kumar

Sravan Vadlakonda

Arthur Gerald Howarth

Gebran George Chahrouri

Aseem Asthana

Ashish P Chotai

Denise G Caballero-McCann

Raghurama Bhat

Jennifer Kay Walker

Paul J Russell

Nithya N Vijayakumar

Denise Caballero-Mccann

Joseph F Khouri

Cullen Frishman Jennings

Hiren Mansukhlal Mandalia

A replication factor tuner can use historical data about previous runs of compute jobs to predict execution time periods for jobs scheduled to run in a distributed system, which implements a software framework that utilizes data locality for parallelization of jobs or tasks of the jobs. The replication factor tuner also determines input data sets that are common across the jobs scheduled to run in the distributed system. Based on the predicted execution time periods on commonality of input data sets, the replication factor tuner determines predicted concurrent access of the input data sets by the scheduled compute jobs. The tuner can change replication factors of input data sets that are predicted to be concurrently accessed by a threshold number of the scheduled compute jobs.

Intelligent replication factor tuning based on predicted scheduling

In one embodiment, a conference bridge receives a call initiated by a first caller endpoint. The conference bridge identifies a conference to which the call requests entry and determines whether the conference bridge has available resources to process the call. The conference bridge enables the call to join the conference via a second conference bridge associated with a second caller endpoint participating in the conference according to whether the conference bridge has available resources to process the call.

Scalable conference bridge

Playback of multimedia data associated with a recorded conference session is simplified, particularly for a person who participated in the conference session from a mobile device. At a recording server that is in communication with a plurality of endpoints in a conference session, multimedia received from the plurality of endpoints participating in the conference session is recorded. The recording server obtains geographical location information for at least one mobile endpoint participating in the conference session as the at least one mobile endpoint moves. The recording server temporally correlates the geographical location information for the at least one endpoint with recorded multimedia data for the conference session. The recording server stores data tags for the geographical location information for the at least one mobile endpoint in association with the recorded multimedia data for subsequent use in indexing to map data to retrieve a portion of the recorded multimedia data for playback.

Geographical location information/signal quality-context based recording and playback of multimedia data from a conference session

In one embodiment, a method includes a request that is obtained by a call center system from a customer. The method also includes identifying a first set of experts that includes at least a first expert suitable for, or capable of, processing the request. The first expert is offline with respect to the call center system. An offer task is created and provided to the first set of experts. The offer task identifies the request and initiates the scheduling of a callback to address the request.

Method and apparatus for scheduling callbacks via offline offer tasks to knowledge workers

A unified messaging system for an enterprise includes a messaging module operable to store a message sent by a first user to a second user in a first media type, and to deliver the message to the second user in either the first type or a second media type. A natural language speech parsing (NLSP) module coupled with the messaging module is operable to detect an actionable item contained within the message, the messaging module dynamically modifying a response menu to include an option corresponding to the actionable item, and then presenting the modified response menu to the second user concurrent with or following delivery of the message. It is submitted with the understanding that it will not be used to interpret or limit the scope or meaning of the claims.

Messaging system with content-based dynamic menu generation

A method and apparatus to process an incoming message is described. The method may comprise, at a recipient system, receiving an incoming message from a message communicator and automatically analyzing message content to identify a keyword included in the message content. Thereafter, a predefined action associated with the keyword may be identified and the action may be performed. In an example embodiment, the predefined action may be a priority with the message, alerting an intended recipient of the message, routing the message to the intended recipient, paging the intended recipient, emailing the message to the intended recipient, sending an SMS message to the intended recipient, or the like. In an example embodiment, a user/owner of a mailbox may search a message database to identify incoming messages which includes the search term in the message content.

Method and apparatus to process an incoming message

In a wide-area communication system, users or numbers in the system to be alerted are ranked so to improve the efficiency of the alert calls. Rankings are based on various factors, including whether two or more users are on the same active call, whether a user is on an active call, how recently a user ended a call, and whether a user recently missed a call. Within rankings, there may be multiple callers or numbers. These users may further be ranked, such as by determining which caller is expected to end a call first based on the current elapsed time of the call and the average call duration for that user or number.

Integrated alerting

In one embodiment, techniques for alerting a user of unchecked messages correlated to a contact before communicating with the contact are provided. The check for unchecked messages may be performed across a plurality of communication modalities. If one or more unchecked messages are found, then the user is alerted that there may be unchecked messages. The user may then have the option to check the unchecked messages before contacting the contact.

Techniques for alerting a user of unchecked messages before communication with a contact

A method and system for intelligently managing a transportation network are provided. The method includes dynamically establishing an ad hoc data communications network that includes vehicle nodes provided by respective vehicles in a transportation network. Behavior of one or more of the vehicles can be controlled remotely in response to automated traffic analysis performed based on real-time information received via the ad hoc network. Remote control of the one or more vehicles can include controlling vehicle motion by controlling vehicle subsystems via real-time command data transmitted to the respective vehicles via the ad hoc network.

Ad-hoc mobile IP network for intelligent transportation system

In one embodiment, a method includes obtaining mobility information associated with a remote device. The mobility information indicates whether the remote device is approximately stationary. The remote device interacts with a server. The method also includes determining if the mobility information indicates that the remote device is approximately stationary, and selecting a first profile of a plurality of profiles if the remote device is approximately stationary. If the remote device is not approximately stationary, a second profiled of the plurality of profiles is selected.

Method and apparatus for using mobility information to select profiles in network systems

In one embodiment, a method includes electronically detecting a gesture of a user listening to a speaker via a communication device, and generating an audible and/or visual response that corresponds to the gesture. The audible and/or visual response is then communicated to the speaker. It is emphasized that this abstract is provided to comply with the rules requiring an abstract that will allow a searcher or other reader to quickly ascertain the subject matter of the technical disclosure.

Recognition of human gestures by a mobile phone

In an example embodiment, described herein is an apparatus that comprises a user interface, a communication interface, and logic coupled to the user interface and communication interface. The logic is configured to receiving a request via the user interface to forward a message to a recipient to determine whether distribution of the message is restricted to a group. The logic is further configured to determine whether the recipient is a member of the group responsive to determining distribution of the message restricted to a group. The logic is configured to send the message to the recipient via the communication interface responsive to determining the recipient is a member of the group.

Controlling the distribution of messages

A system includes a first interface to connect with a network, and a second interface to connect with a telephone device of an enterprise. A unit controls a connection between the first and second interfaces for an outgoing call from the telephone device to a remote telephone device connected to the network. A processor subsystem coupled with the unit operates to initiate communications with a telephone device associated with a supervisor having authority to allow or deny the call. The processor subsystem also operates too present the supervisor with information that includes a purpose or reason for the outgoing call. It is emphasized that this abstract is provided to comply with the rules requiring an abstract that will allow a searcher or other reader to quickly ascertain the subject matter of the technical disclosure.

Growing community of inventors

San Jose, CA, United States of America

Mukul Jain