Citrix Systems, Inc.

Intuit, Inc.

Other

Sun Microsystems, Inc.

Mukesh Garg

Vivek Koni Raghuveer

Vikramjeet Singh

Vikramjeet Singh Sandhu

Venkatesh Vellingiri

Snezana Sahter

Neha Joshi

Sivaraman Sathyamurthy

Syed Mansoor Pasha

Rishabh Agarwal

Kumar Govind Jha

Leo C Singleton, Iv

Rahul Gupta

Hanumantha Rao Susarla

Kenneth Bell

Himanshu Agarwal

Sandhya E

Dhawal Patel

Guna Sekhar Pera

Vinay George Roy

Vindhya Gajanan

Balasubramanian Swaminathan

P N Prathima

Akshat Bordia

Nikhil Desai Shridhar

Zhiquan Xu

Aditya Ranjan

Saurabh Mistry

Mahesh Vangapalli

Zhiquan “Jeff” Xu

Ramnath Repakula

Systems and methods for managing overloaded machines in a virtual environment are provided. A device can include one or more processors, coupled to memory. The device can receive, for time intervals, a metric of performance of hardware of a machine hosting sessions between clients. The device can identify, for the time intervals, a plurality of scores indicative of performance of the corresponding plurality of sessions. The device can trigger an action to perform on the machine or at least one of the sessions responsive to i) the metric of performance of hardware failing a first threshold corresponding to availability of the hardware for a predetermined number of time intervals of the plurality of time intervals, and ii) the at least one of the plurality of scores failing a second threshold corresponding to satisfactory session performance for the same predetermined number of time intervals.

Detecting and managing overloaded machines in a virtual deployment

A federation link is used to facilitate bi-directional identity federation between software applications. The federation link is created to include user and account identity information for software applications having respective authentication providers. The federation link is created by one of the software applications and shared, for example, with the authentication provider of the other software application. The federation link can be utilized by both software applications to facilitate automated user authentication when navigating in either direction between the software applications.

Bi-directional federation link for seamless cross-identity SSO

Systems and methods of managing virtual application performance in a virtual computing environment are provided. A system determines an application interaction score based on corresponding application interaction factors associated with sessions. The system determines the application interaction score for each virtual application accessed during each of the sessions. The system generates an aggregated application interaction score for each of the sessions based at least on combining the application interaction score for each of the virtual applications accessed during a corresponding session. The system performs an action based at least in part on the aggregated application interaction score to improve performance of a virtual application accessed via the virtual computing environment.

Managing virtual application performance in a virtual computing environment

Managing performance of elements providing a session via a multi-hop network topology is provided. A system receives values for factors associated with elements that form hops in a multi-hop network topology. The system determines a performance metric for each hop using the values for one or more factors selected from the factors. The system identifies a hop of the hops as having a performance issue based on the performance metric for the hop exceeding a threshold. The system selects, responsive to the performance metric of the hop exceeding the threshold, an action to take on at least one element forming the hop.

Managing performance of elements providing a session via a multi-hop network topology

A computer system configured to identify errors in a session launch initiated by a client application is provided. The computer system includes a memory and at least one processor coupled to the memory. The at least one processor is configured to receive one or more events from one or more applications or devices involved in the session launch, wherein an event of the one or more events comprises information from an application or device call (e.g., an application programming interface (API) call) communicated during the session launch, the information comprising destination information; build a primary Directed Acyclic Graph (DAG) based on the information from the API call; determine an error identifier based on the primary DAG; retrieve a troubleshooting recommendation from a library based on the error identifier; and send the troubleshooting recommendation to the client application.

System and methods to detect faulty components during session launch

Systems and methods for scoring audio/video (A/V) sessions may include a first client which identifies an A/V signal for a session of an A/V application between the first client and a second client, and metrics of a network path between the first client and the second client. The first client may determine a first score for the A/V signal by applying one or more features corresponding to the A/V signal to a model trained to generate the first score. The client may generate a session score for the session based on the first score and the metrics of the network path.

Systems and methods for scoring audio or video sessions

Methods and systems for providing data analytics and generating real-time and historical views of network events using a single processing pipeline, managed by a single code base, are presented. A computing device may receive a stream of data indicative of a plurality of events occurring on a network. The computing device may process the stream of data to generate intermediate data and batch data using the single processing pipeline. The intermediate data may be available to generate historical views and the batch data may include a plurality of intermediate data for a time interval. The computing device may generate a historical view of the events based on a subset of intermediate data and the batch data. Finally, the computing device may provide the historical view to a processing layer to enable the computing device to respond to requests for information about the network.

System and method for processing network data

Described embodiments provide for associating a user experience score with a location of a client. A device may identify a session between the client and an application service established via a first network. The device may receive, via the application service, a network address of the client associated with a second network. The device may determine a location of the client accessing the application service via the first network based at least on the network address associated with the second network. The device may receive, from an instrumentation service, performance factors for the client. Each of the performance factors may be associated with access to the application service by the client. The device may generate a user experience score for the client based at least on the performance factors. The device may provide an instruction based at least on an association between the user experience score and the location.

System and method to correlate end user experience with location

Described embodiments provide systems and methods for measuring user experience with virtual or hosted desktops or applications, with scores calculated based on weights determined during a supervisory learning process. The scores are multivariate across a number of factors that affect user experience, enabling administrators to easily and efficiently identify trends and degradations or improvements to a system. This allows the administrator to take mitigating actions, fully implement temporary adjustments, or perform other such functions to improve the working of the system based on the real-time measurement and analysis of user experience.

System and method for computation of user experience score for virtual apps and desktop users

A system and method for providing dynamic class reloading using a modular, pluggable and maintainable class loader is described. Each application in an application server (or alternatively in any implementation) may include a dynamic class loader module. The class loader module may include a hierarchical stack of class loaders. Each module in the application may be associated with its own class loader. Each class loader may be responsible for loading one or more classes. When a class is changed, the changed class may be detected by the class loader module. Any notification for a class change may come to the class loader controller so that the concerned class loader can be replaced. The class loaders for all classes that depend on the changed class may also be replaced. The replaced class loaders may then reload the affected classes.

Dynamic class reloading mechanism

Growing community of inventors

Bengaluru, India

Mukesh Garg